The 'High-J' Boeing 767 is Coming to All of United's Newark-London Flights
Premium cabin lovers, rejoice! At least if you're flying United Airlines between Newark Liberty and London Heathrow.
Every United Airlines flight on the route soon will be on the carrier's newly reconfigured Boeing 767-300ER jets that feature more of the carrier's "Polaris" lie-flat business-class seats.
Currently, four of United's five daily London (LHR) flights are on the premium-heavy 767-300ER. Beginning Sept. 15, all five will feature the so-called "high-J" configuration.
That layout features 16 more Polaris business class seats than the airline's other 767 configurations. It also has 22 seats in Premium Plus – United's new international-style premium economy cabin. In coach, the reconfigured 767-300ERs seat 45 in Economy Plus and 52 in coach.
Related: 16 Rows of Biz: Reviewing Polaris on United's 'High-J' 767-300ER
United says the jet "will feature the highest proportion of premium seats on any widebody aircraft operated by any U.S. carrier."
The expanded business class cabin, and smaller economy cabin, not only increases the opportunity for traveler upgrades, but creates additional opportunities for United to sell upgrades.
That's actually part of the thinking, says Patrick Quayle, United's Vice President International Planning.
Offering the "high-J" configured 767-300ERs is part of a broader strategy to be more competitive between United's Newark (EWR) hub and London Heathrow. It's a shift away from the 757 narrow-bodies United once flew on the route. And, now, the new configuration presents even more premium options for high-end customers.
"New York to London Heathrow is the largest premium market in the world," Quayle says in an interview with The Points Guy. "Previously, United was flying an inferior product on it with 757 narrow-body with the B/E Diamond seat."
Related: The 8 Best Credit Cards for Flying United
"People weren't flying us because it was a subpar product on too small of an aircraft," he adds.
But Quayle says United has been able to move the needle with the "high-J" configuration.
"We've now improved the product. We have lie-flats. The number of seats has exponentially improved," he says. "What we're trying to attract is the businesswoman and businessman."
Since United began using the "high-J" configuration on its Newark-London flights, the carrier has already been hearing from customers.
Related: Bye, Bye Continental: United Officially Drops Continental Name
"The feedback has been incredibly positive," Quayle says. "It allows our businesswomen and businessmen to get availability on the aircraft. There's also availability for upgrades. Our corporate travelers like to have the last-minute availability and have the ability to upgrade if they want to. This configuration allows that."
When asked how important it is to balance advance sales of paid Polaris seats versus the desire to have a few open for late-booking customers, Quayle conceded that it's "more of an art than a science."
"You want to have the right mix," he says. "Enough of the cabin sold with fare-paying passengers in advance. (But) you want to have availability toward the end for last-minute traffic. You also want to have a little bit of availability for people to use their miles for upgrades, because that's how we create value in the MileagePlus program."
United plans to offer the high-J 767s on all of its flights between Chicago O'Hare (ORD) and Heathrow by year-end, and between Newark and Switzerland in 2020.
Contributing: Ned Russell, TPG. Featured image by Alberto Riva, TPG.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

