Sun Country Forgets to Load an Entire Flight’s Luggage
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Update: Some offers mentioned below are no longer available. View the current offers here.
Less than two months after canceling a flight, stranding an entire planeload of passengers in Mexico, Sun Country is in the news again for failing an entire flight’s worth of customers. On Thursday, Sun Country flight 117 from Minneapolis/Saint Paul (MSP) landed in Las Vegas (LAS) with an empty belly; not a single checked bag had been loaded on the aircraft for the flight.
Perhaps learning from the public relations debacle of abandoning a planeload of passengers in Mexico, Sun Country responded quickly — but not overly generously — to the situation. The airline is refunding checked bag fees and offering $50 in travel vouchers to affected passengers. Passenger bags reportedly arrived in Las Vegas on Friday, a full day after passengers arrived in Vegas. Many passengers had to return to the airport to pick up their luggage.
While this was undoubtedly a hassle, hopefully some passengers were able to look on the bright side and take advantage of the baggage delay: a free shopping spree. Passengers who booked this Sun Country flight with a credit card that offers baggage delay reimbursement could have scored up to $500 for items they needed in the interim. Here are the credit cards with the best luggage delay benefit:
| Card | Length of Delay | Maximum Amount |
| Citi Prestige Card | 3 hours | $500 per traveler, per trip |
| Chase Sapphire Reserve | 6 hours | $100 per day for 5 days |
| Chase Sapphire Preferred Card | 6 hours | $100 per day for 5 days |
| Citi Premier® Card | 6 hours | $100 per traveler, per trip |
| Barclaycard Arrival Plus World Elite Mastercard | 12 hours | $100 per day for 3 days |
Sign-up Successful!
Welcome to The Points Guy!
Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.
Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.