Spirit cancels more than half of its flights Wednesday as customers and staff remain stranded
A series of cancellations continued to rock Spirit Airlines on Wednesday, the fourth day of travel chaos on the low cost carrier.
The airline canceled more than 415 flights as of 2:45 p.m. ET on Wednesday — nearly two-thirds of its scheduled flights for the day — according to data from FlightAware.
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Spirit has been canceling flights since Sunday, stranding passengers and its own crewmembers across its entire network due to a combination of summer storms, staffing shortages, and IT issues.
The airline canceled more than 40% of its schedule Monday, and 61% on Tuesday, according to FlightAware.
On Monday, the airline said in a statement that it was making "proactive cancelations" to try and reset its operations following the disruptions.
On Wednesday, the airline said that it had implemented "a more thorough reboot of the network," which would allow it "to reassign our crews more efficiently and restore the network faster. As a result, cancellation numbers will progressively drop in the days to come."
"We’ve dealt with overlapping operational challenges including weather, system outages and staffing shortages that caused widespread irregularities in our operation and impacted crew scheduling," the airline added in a statement. "These issues were exacerbated by the fact that we are in peak summer travel season with very high industry load factors and more limited options for Guest re-accommodations."
More: What’s going on with all of those cancellations at American Airlines
The airline recommends that passengers check their flight details before heading to the airport, and says that the best way to contact customer support is through its online chat tool.
What can you do if your flight is canceled?
Flight cancellations can be inconvenient regardless of which carrier you fly, but on many routes, Spirit only has one flight a day — in some cases, even fewer than that. If you’re facing a cancellation, it can be especially difficult to get rebooked.
While American Airlines might be able to route you through another city or perhaps even add a larger aircraft to accommodate displaced flyers, that's a bit tricky for Spirit to pull off, given the carrier's far smaller fleet.
Related: What to do if your flight is delayed or canceled?
If you're currently facing a Spirit Airlines cancellation and the airline can't accommodate you for a few days, it might be time to consider alternatives — likely at your own expense.
Input your origin, destination and dates on Google Flights to price out the most convenient options and lowest fares. If you're within driving distance of another airport, it could make sense to search for options from there as well.
This could also be a good time to tap your frequent flyer account and consider booking an award flight, especially if cash fares are prohibitively high.
Remember: If you have points with a transferrable program, like Amex Membership Rewards, Chase Ultimate Rewards or Citi ThankYou, you can transfer them to a handful of frequent flyer programs, letting you give your account an instant boost. Transfer times vary, so be sure to confirm how long a transfer will take before you begin the process.
Related: A guide to earning transferable points and why they’re so valuable
Partner programs are also worth a look. You can use British Airways Avios to book award flights on American Airlines, for example, and points transfer instantly from American Express. You’ll just want to confirm availability before you send your points over.
Additional reporting by TPG's Zach Honig.
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Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.Pros
- Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
- Receive a Domestic Main Cabin round-trip companion certificate each year
- Statement credit for TSA PreCheck/Global Entry fee (up to $100)
- First checked bag free
Cons
- Doesn't make sense if you don't fly Delta
- SkyMiles aren't the most valuable airline currency
- Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
- New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Mile on all other eligible purchases.
- Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees