No, Southwest didn't devalue its Rapid Rewards program overnight
Each month TPG publishes a comprehensive set of valuations for most loyalty programs. We're constantly tweaking the metrics we use to inform the values, and we always take into account recent news or devaluations in our updates.
On the surface, Southwest seems to have changed the value of its points yesterday, March 28. But when you dig deeper, you realize that nothing's actually changed.
An eagle-eyed TPG Lounge member posted that they were looking to use their points for an upcoming flight. When they searched a few days ago, the price was either $49 or 2,468 Rapid Rewards. Today, when they looked, the fare dropped to $45, but the cost in points climbed to 2,652 Rapid Rewards.
Related: How to redeem points with the Southwest Rapid Rewards program
If you compare the value in each case, you'll notice what appears to be a steep decline in value.
| Date of price quote | Fare in dollars | Fare in Rapid Rewards | Value of Rapid Rewards |
|---|---|---|---|
March 27 | $49 | 2,468 + $5.60 | 1.76 cents per point |
March 29 | $45 | 2,652 + $5.60 | 1.49 cents per point |
Though Southwest points have always been a variable currency (meaning that the value isn't fixed at a certain number), this alleged overnight devaluation was concerning.
Well, there's an explanation for this that's not the airline's fault. Instead, it lies squarely with the U.S. government.
Related: 7 ways the big US airlines should help customers after a bailout
To help the airlines struggling financially amid the coronavirus pandemic, the feds have suspended some of the excise taxes for tickets purchased between March 28 and Dec. 31.

Though there's still a security fee of $5.60 per one-way trip, as well as possible airport-assessed facility surcharges, most of the other government taxes have been paused.
And there's one other unique peculiarity to Southwest points purchases: the number of points required has always been tied to the base fare sans government imposed taxes (except the $5.60 security fee). That's why it's most valuable to redeem points for the cheapest tickets, where the base fare is low relative to the fixed taxes.
For more travel tips and news, sign up for TPG's daily email newsletter
So now let's look back at the two pricing examples from above. Last week, when the reader priced the flight, the total fare was $49, which included lots of taxes. And since the number of points required is tied to the base fare without taxes, the cost in points was just 2,468.

And now that most airfare taxes have been suspended for the rest of the year, the total fare of $45 is actually much closer to the base fare of the ticket. So even though the fare decreased by $4 over the course of a week, the cost in points actually increased. That's because the base fare has increased, as there's much less tax included in the total fare.
Bottom line
Though it appears that the value of Southwest Rapid Rewards has decreased overnight, that's not actually the case. Instead, the government's suspension of most excise taxes has changed the cost structure of tickets.
The cost of points tickets is tied to the base fare on Southwest, excluding most taxes. And now that the feds have lowered the tax on airfare, the prices you see on Southwest.com are actually much closer to the base fare than before.
As such, the cost of Rapid Rewards tickets has increased on paper, since the points required is tied directly to the base fare.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

