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No, Southwest didn't devalue its Rapid Rewards program overnight

March 29, 2020
4 min read
LAX Airport Operations
No, Southwest didn't devalue its Rapid Rewards program overnight
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Each month TPG publishes a comprehensive set of valuations for most loyalty programs. We're constantly tweaking the metrics we use to inform the values, and we always take into account recent news or devaluations in our updates.

On the surface, Southwest seems to have changed the value of its points yesterday, March 28. But when you dig deeper, you realize that nothing's actually changed.

An eagle-eyed TPG Lounge member posted that they were looking to use their points for an upcoming flight. When they searched a few days ago, the price was either $49 or 2,468 Rapid Rewards. Today, when they looked, the fare dropped to $45, but the cost in points climbed to 2,652 Rapid Rewards.

Related: How to redeem points with the Southwest Rapid Rewards program

If you compare the value in each case, you'll notice what appears to be a steep decline in value.

Date of price quoteFare in dollarsFare in Rapid RewardsValue of Rapid Rewards
March 27
$49
2,468 + $5.60
1.76 cents per point
March 29
$45
2,652 + $5.60
1.49 cents per point

Though Southwest points have always been a variable currency (meaning that the value isn't fixed at a certain number), this alleged overnight devaluation was concerning.

Well, there's an explanation for this that's not the airline's fault. Instead, it lies squarely with the U.S. government.

Related: 7 ways the big US airlines should help customers after a bailout

To help the airlines struggling financially amid the coronavirus pandemic, the feds have suspended some of the excise taxes for tickets purchased between March 28 and Dec. 31.

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Though there's still a security fee of $5.60 per one-way trip, as well as possible airport-assessed facility surcharges, most of the other government taxes have been paused.

And there's one other unique peculiarity to Southwest points purchases: the number of points required has always been tied to the base fare sans government imposed taxes (except the $5.60 security fee). That's why it's most valuable to redeem points for the cheapest tickets, where the base fare is low relative to the fixed taxes.

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So now let's look back at the two pricing examples from above. Last week, when the reader priced the flight, the total fare was $49, which included lots of taxes. And since the number of points required is tied to the base fare without taxes, the cost in points was just 2,468.

A Southwest Airlines Boeing 737-800 in Denver.
(Photo courtesy of Denver International Airport)

And now that most airfare taxes have been suspended for the rest of the year, the total fare of $45 is actually much closer to the base fare of the ticket. So even though the fare decreased by $4 over the course of a week, the cost in points actually increased. That's because the base fare has increased, as there's much less tax included in the total fare.

Bottom line

Though it appears that the value of Southwest Rapid Rewards has decreased overnight, that's not actually the case. Instead, the government's suspension of most excise taxes has changed the cost structure of tickets.

The cost of points tickets is tied to the base fare on Southwest, excluding most taxes. And now that the feds have lowered the tax on airfare, the prices you see on Southwest.com are actually much closer to the base fare than before.

As such, the cost of Rapid Rewards tickets has increased on paper, since the points required is tied directly to the base fare.

Featured image by Patrick T. Fallon

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  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.