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Samsung's Galaxy Fold phone-tablet hybrid finally ships this week

Sept. 23, 2019
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2 min read
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Samsung's Galaxy Fold phone-tablet hybrid finally ships this week
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Samsung is certainly no stranger to smartphone blunders — the tech giant's "exploding" Galaxy Note 7 resulted in a global airline ban in 2016, and, most recently, the company's phone-tablet combo, the Galaxy Fold, was hit with a months-long delay after sample devices began breaking after only a few hours of use. Now, the Fold is back, though — Samsung's finally ready to ship the hybrid handset to consumers.

This Friday, September 27, early adopters will have an opportunity to "unfold the future" — in Samsung's words — with a pocketable tablet of their own. While Samsung likely wouldn't be releasing the device without being certain that the initial durability issues have been corrected, $1,980 is a large sum to drop on any first-generation device, let alone one once known to have significant manufacturing defects.

Still, for deep-pocketed travelers looking for a handy alternative to carrying two devices — a 4.6-inch smartphone for regular use and a 7.3-inch tablet for consuming content, browsing the web and playing games — it might be worth giving the Galaxy Fold another go.

Samsung's also launching a program called "Galaxy Fold Premier Service," presumably to help give new device owners a bit more peace of mind. Here's how the company explains its new program:



Galaxy Fold Premier Service gives anyone who purchases a Galaxy Fold access to Samsung experts who can provide tailored guidance and support any time, any day. Accessible via a dedicated phone number, video chat through Samsung members or by scheduling in person support, Galaxy Fold owners will have the opportunity to consult with a specialist to walk you through the device and all of its accessories – including the Galaxy Buds and the custom aramid fiber cover. The specialist will walk consumers through the key Fold features, best practices to care for the foldable device and (if needed) support with Smart Switch to transition contacts, photos, apps and more from their existing mobile device to their new Galaxy Fold. After onboarding, Premier Service specialists are still available to connect with consumers in a way that’s most convenient for them for support anytime.

An AT&T version of Samsung's $1,980 Galaxy Fold will be available at AT&T stores this Friday, September 27, while an unlocked version will be available to purchase at Samsung Experience Stores and Best Buy — this Friday, as well.

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
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