Marriott CEO Doesn’t Think Resort Fees Are Going Away, Despite Lawsuit
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Arne Sorensen, CEO of Marriott, told LinkedIn Editor-in-Chief Dan Roth in a recent interview that Marriott is ready to face the pending lawsuit concerning resort fees filed by DC Attorney General Karl Racine head on. Racine announced Tuesday that he is suing the world’s largest hotel chain for “charging consumers deceptive resort fees when booking hotel rooms.”
In response, Sorensen said in the interview, “We’ll obviously fight it. We think it’s wrong.”
DC Attorney General Suing Marriott Over ‘Deceptive Resort Fees’
When asked about the lawsuit and the need for these fees, Sorensen replied, “Of course we’ve got resort fees in the hotel industry, you’ve got baggage fees in the airline space. None of us as consumers necessarily love it. What we’ve tried to do is to be very clear about our disclosure.”
While Sorensen did acknowledge that not every property should be or will be charging resort fees in the future, he didn’t back down on the fees as a general rule, saying, “I don’t think they’re going away.”
While Sorensen’s comments make it clear that Marriott is ready to fight in court to defend charging resort fees separately from nightly rates, it remains to be seen exactly how the courts will rule in the case. For now, resort fees are here to stay for the foreseeable future.
You can check out the full LinkedIn interview here.
For the latest travel news, deals and points and miles tips please subscribe to The Points Guy daily email newsletter.
Featured Photo Courtesy of Marriott
Sign-up Successful!
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,650
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.
Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.