Pelotons and planespotting: Inside the reopening of Virgin Atlantic’s Heathrow Terminal 3 and refreshed Clubhouse
After 450 long days of closure, London Heathrow's Terminal 3 threw its doors open to the public once again on Thursday morning. On its first day back in its original home after a stint in Terminal 2, Virgin Atlantic had 11 passenger flights and eight cargo flights depart on Thursday from Terminal 3.
Not only was the terminal open again and passengers finally started to fill the departure halls, but there was also the return of what was already one of the best business-class lounges in the world: the Virgin Clubhouse.
Sign up to receive the daily TPG newsletter for more travel news!
The Clubhouse provides access to Upper Class passengers and Virgin Atlantic Flying Club Gold members, amongst others, and is back with some further exciting improvements. TPG's Liam Spencer and I were invited along on Thursday to visit Virgin's revamped flagship lounge.
Related: A review of Virgin Atlantic's Upper Class Suite on the A350 from London to New York
We arrived via the Virgin Upper Class Wing, which includes a private check-in area with its own dropoff and entrance. After ogling at the giant plane models, we were whisked through security and into the main departure hall of Terminal 3.
Duty-free and other shops were all open again, but with few flights departing today, the usual bustle of this terminal wasn't quite back.
It's a short walk through the terminal to the area that houses a plethora of lounges, including TPG staff favorites the Qantas and Cathay Pacific lounges. The Virgin Clubhouse does hold a special allure, however.
We were warmly welcomed by the staff and right away, it was exciting to see real passengers enjoying the Clubhouse. Adding to the buzz, there was a crew present shooting for the popular ITV show "Heathrow: Britain's Busiest Airport." Keep an eye on future episodes to perhaps catch a glimpse of one of our team!
The Clubhouse has returned with a full food and beverage offering, and the deli bar is back. However, all ordering is via mobile by scanning a QR code placed on each table. In the usual cheeky Virgin Atlantic style, the QR codes tempt passengers with the instruction "Scan for Champagne."
Other improvements to the Clubhouse include some swanky new furniture like the plush pink bar stools, an area for selfies that will rotate in theme and style and some fantastic digital imagery from Richard Branson's space flight on the walls of the mezzanine by the pool table. My personal favorite spot in the lounge — the roof terrace with its fantastic views — is also back open.
There are still some further improvements to come. The Spa is not back quite yet and Virgin says it is finalizing a pop-up zone with a snooze area and other treats.
The real showstopper though is the addition of three Peloton bikes, all positioned with a perfect view over the tarmac. Clubhouse guests can now get their sweat on, watching Virgin Atlantic planes arrive and depart at the Terminal 3 gates, as well as watch over the runway and the Heathrow control tower.
The staff said that five passengers had used the Peloton bikes Thursday morning and later boarded the first flight out to JFK. Virgin said it is looking into providing clothing for those who fancy a last-minute workout and confirmed that the showers are already open.
The addition of the Peloton bikes is a fantastic step forward for the lounge, especially for passengers that might be transiting through Heathrow with a long layover. Having this sort of facility has put Virgin Atlantic ahead of the game in London and will hopefully encourage other airlines to further improve their airport offerings.
Virgin is hopeful that the opening up of transatlantic travel will secure its future. The Clubhouse would certainly see an influx of passengers if a travel corridor was to open up between the U.S. and the U.K.
Virgin Atlantic's Chief Customer and Operating Officer Corneel Koster told TPG that the industry was frustrated by the flip-flopping of the U.K. government's travel policies. He said with aviation making up 4.5% of GDP, it's essential to rebuilding the economy.
Virgin is asking the government to add further countries to the green list, imploring the United States to allow Brits in and urging the government to fully open up travel for vaccinated customers traveling on low-risk routes to low-risk countries.
Overall, however, it's a great step back to normality for Virgin Atlantic to return to its home in Heathrow Terminal 3. The airline utilized the downtime during the pandemic to refresh its already-great Clubhouse, which will offer travelers a top-notch flying experience.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees