Skip to content

Missing a flight thanks to a broken printer — reader mistake story

March 07, 2022
4 min read
Photo of a US passport cover
Missing a flight thanks to a broken printer — reader mistake story
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

A seemingly infinite number of things can go wrong during travel. Thankfully, travelers can easily avoid some of these unfortunate situations with a bit of preparation, and others appear bewilderingly predestined.

No matter which end of the spectrum your ordeal falls on, it's informative, instructive and often entertaining to swap stories within the travel community.

This week's reader mistake story comes from reader Ryan Patterson, who missed a flight to a soon to reopen Vietnam because of a mishap with his visa:

"I was traveling from the Maldives through the Pacific Rim and into Europe on a 14-stop round-the-world adventure. I strategically chose my routes to fly as many 747 aircraft as possible.
I got a visa for Vietnam — but apparently, I needed a passport photo that was printed out. Bangkok airport (BKK) supposedly had printers available but had ran out of paper. I had to get from BKK to Seoul (ICN) to avoid missing my next award flight to Frankfurt.
I had to pay $400 for a last-minute seat to ICN. Luckily, I got a window and actually secured a seat on the Star Alliance 747-400 aircraft with Thai Airways.
I lost 25,000 points and $400. Not too bad — but not ideal."

TPG disaster classification: Really bad luck (but avoidable)

Ho Chi Minh City Hall
Americans need a visa to visit Vietnam. (Photo by Mongkol Chuewong/Getty Images)

The fact that Ryan tried to prepare by researching and obtaining the proper visas only to be turned away at departures is heartbreaking — especially when the only thing separating him from his airplane seat was a printer that "ran out of paper."

Frequent travelers may know that bringing multiple copies of things like visa photos, scanned passports and driver's licenses, medication forms, etc., can come in handy when on the road. Just a few small papers take up almost zero room in your travel bag, and you won't even notice they're there until you need them.

Discount retail stores and warehouses usually offer to take visa photos for a nominal fee. In some cases, you can even take them yourself and print them from home if you're confident in your ability to produce a compliant photo. Some countries (many, nowadays) accept electronic visas for certain travel. Check the rules and requirements before and during your trip.

Related: The best credit cards with travel insurance in 2022

It's extra important to be ready for pitfalls when booking an exciting round-the-world award ticket like Ryan. That's because airlines will void your remaining itinerary if you are a no-show to one of your flights. Ryan told us that his entire itinerary spanned five continents; missing a flight anywhere along this bucket-list trip could have ruined the remainder of the journey — causing hundreds of thousands of points or thousands of dollars to be forfeited.

If you're thinking of a similar trip, it's best to build your itinerary with lots of time for blunders. Ensure that you'll be at the city of your next flight at least a day before takeoff.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Some of us (myself included) even prefer to book one-way tickets on simple round-trip domestic flights, just in case disaster strikes, and we don't make our outbound flight. That way, only half of our itinerary is lost if we miss the first flight.

Related: Why I (almost) always book one-way flights

Thanks for sharing this story with TPG readers, Ryan!

Please email us if you'd like to be featured in our weekly TPG reader mistake story. You'll receive a $25 gift card if we publish your story!

Feature photo by Tetra Images/Getty Images.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.