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Experiencing a rapid descent like Delta Flight 2353? Here’s why you shouldn’t panic

Sept. 20, 2019
4 min read
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Experiencing a rapid descent like Delta Flight 2353? Here’s why you shouldn’t panic
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Passengers on Wednesday's Delta Flight 2353 between Atlanta and Fort Lauderdale shared "sort of an instant panic" between 4:34 p.m. and 4:42 p.m., when the aircraft made an unexpected rapid descent from 39,000 feet to 9,975 feet in under eight minutes, according to data from flight-tracking site Flightaware. No injuries were reported, and the plane diverted safely to an alternate airport, Tampa.

"Out of nowhere, I had four oxygen masks drop down into my lap... from the top of the plane," 21-year-old passenger Harris DeWoskin told reporters. "Chaos sort of ensued amongst the passengers." DeWoskin also said that flight attendants tried to reassure passengers not to panic.

The Boeing 767-300 was 37 minutes en route to Fort Lauderdale when the pilots made "a rapid, controlled descent due to a possible aircraft depressurization issue," according to Delta spokesperson Anthony Black. Black added that the plane diverted to Tampa "out of an abundance of caution and landed without incident," and that maintenance technicians were evaluating the aircraft to determine the source of the malfunction.

Passengers and media outlets often use the word "plunge" or even "plummet" to describe rapid descents like Wednesday's Flight 2353, or last year's Southwest Flight 1380, where pilot Tammie Jo Shults safely brought a damaged Boeing 737-700 from above 35,000 feet to 13,000 feet in five minutes. (Sadly, a passenger was killed in that accident — but as a result of an engine explosion that shattered a window, not because of the loss of cabin pressure.)

But rapid descents like these two examples are far from uncontrolled drops. They are extremely fast, but they are also a by-the-book response to a loss of cabin pressure — or to a risk of losing it. Dropping quickly to an altitude where the outside air is breathable is the correct response, to ensure that passengers onboard do not lose consciousness from lack of oxygen.

While the details of what happened on Flight 2353 are still unknown, it appears that the pilots had the situation in hand. And while passengers were understandably afraid, their predicament was very likely not as perilous as it might have seemed. Descending to under 10,000 ft is the prescribed manner of dealing with what Delta 2353 likely experienced.

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Passengers don't necessarily know this, however; hence the panicked reactions. DeWoskin, who described the experience as "terrifying," said that "there was a scary 60 to 90 seconds where we really didn’t know what was going on (...) that 60 to 90 seconds of ambiguity felt like an hour." A look at the altitude graph of the flight — the green line in the image below — makes clear how steep the descent was.

So if your flight happens to go into rapid descent, and oxygen masks drop suddenly while the plane descends steeply, know that what is happening is a) very rare, and b) very safe. Chances are, your pilots are rapidly bringing you down to an altitude where you won't need those oxygen masks.

"It would be nice if the rest of our lives were as safe as airline travel," commercial pilot Jim Blaszczak told TPG at the time of the Southwest 1380 incident. "The chance of an airline accident is not zero, but it's way down there. The airline industry has taken its safety responsibility very seriously over the last decades, and the facts are clear: It is safer than ever to fly."

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  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.