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Heads up: You won't be able to access your British Airways Avios this weekend

Nov. 11, 2021
3 min read
British Airways jet at the gate in Frankfurt
Heads up: You won't be able to access your British Airways Avios this weekend
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British Airways loyalists beware: you won't be able to access your British Airways Avios account between Nov. 13 and 17, 2021.

Late last month, the airline sent out an email to Executive Club members regarding the upcoming outage. The airline has said it's performing "planned improvements" to Executive Club between the afternoon of Nov. 13 and the morning of Nov. 17. These times are in GMT, so the outage will run from the early morning of Nov. 13 and the afternoon of Nov. 17 for U.S.-based members.

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During the outage, you’ll be unable to log in to your Executive Club account or spend your Avios. The airline has said, however, that you can continue to earn Avios during this outage. The airline's Twitter account states that Avios earned during this time will be credited to accounts when improvements are completed.

This means that now's the time to book any last-minute Avios award tickets you may need to book during this planned outage. We also recommend preemptively booking anything you may need to book for the days immediately following this outage. Technology isn't perfect and the outage could be extended if things go haywire.

British Airways also tweeted that membership numbers will not show in the British Airways app during this time. You should take a screenshot of your membership card if you will be traveling during this time and need to access elite status benefits on partner airlines or add your Executive Club number to a new booking.

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It's great that British Airways is giving members plenty of advance notice for this planned outage. Regardless, you should be prepared by booking any immediately needed award flights now. Of course, we'll keep you posted if the outage goes longer than expected.

Feature photo by Vytautas Kielaitis/Shutterstock.com

Featured image by (Photo by Vytautas Kielaitis/Shutterstock.com)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023