How a pilot shortage could leave travelers with higher fares and fewer options
Higher fares. Fewer flights. Smaller and even midsize cities cut off from global airline networks.
This nightmare scenario is becoming increasingly possible as the airline industry faces a pilot shortage in the coming years. The shortage, which is widely expected to be felt the most by the smaller regional airlines that operate on behalf of larger network carriers, could effectively force airlines to consolidate frequencies and cut cities altogether.
One projection shows a shortage of more than 12,000 pilots in the U.S. by the end of 2023. That study’s author, Geoff Murray, believes regional flying involving 50-seat Canadair Regional Jets and Embraer Regional Jets will be impacted first.
“Because of the shortage, the airlines — the regionals in particular — aren't going to be able to staff those 50-seaters,” Murray, a partner at Oliver Wyman and a former airline pilot, said in an interview with TPG.
Some effects of the shortage are already being felt. United Airlines recently announced it was ending service to about 10 smaller cities, declaring operations in those markets unsustainable with 50-seat regional jets.
“We don’t have enough pilots to fly all the airplanes,” United CEO Scott Kirby said at a Skift Forum in November. “So the 50-seaters are at the bottom of that pile, and markets that rely on 50-seaters are the ones that are going to lose service.”
Kirby told a Senate panel on Wednesday that United's regional partners have had to park nearly 100 regional jets due to the shortage.
Parked planes: United CEO Scott Kirby: We’ve grounded nearly 100 regional jets due to pilot shortage
The Regional Airline Association (RAA), the trade group representing regional airlines, agrees with this sentiment about how dire the situation is for local communities.
"To ensure small community air service, we need to quickly grow the supply of pilots while upholding the highest training standards," said Drew Jacoby Lemos, RAA's senior director of government affairs, in an email to TPG.
So how did we get here?
A tragedy — and action
Many in the industry point to a single accident that took place more than a decade ago as having an outsize impact on the supply of pilots.
On Feb. 12, 2009, Colgan Air Flight 3407 (operating as Continental Connection) crashed on approach to Buffalo Niagara International Airport (BUF), killing all 50 people on board the Bombardier Dash 8 Q400 and a person on the ground. In its investigation, the National Transportation Safety Board raised multiple training and professionalism issues with the crew.
The accident attracted a lot of attention and shed light on regional airlines. Congress ultimately enacted legislation that created several measures that increased regulation of the industry.

One of those measures is the requirement that airline pilots must have a type of license that has a prerequisite of 1,500 hours of flying time. Known in the industry as the 1,500-hour rule, it’s believed by many to be causing significant strain on the supply of pilots.
"We all know you can get a very qualified pilot in far less time than it takes today," said PSA Airlines president Dion Flannery at an RAA leadership conference in September. PSA is wholly owned by American Airlines Group and operates as American Eagle.
Lawmakers show no sign of revising the 1,500-hour rule, and some experts like Murray see an upside to it.
“The 1,500-hour rule does incentivize pilots to be instructors and to have new pilots, we need instructors,” Murray said.
Flight instructing is one of the most popular ways for pilots to do what’s known as “building time” — gaining enough flying hours to earn an airline transport pilot certificate, the type of license that enables pilots to fly larger aircraft. certificate. Other new pilots conduct aerial survey work for cartographers or fly corporate jets. Once a pilot earns a commercial pilot certificate, which requires a minimum of 250 hours of total flying time, they are free to earn money as a pilot, short of flying airline passengers in large aircraft. These tend to be low-paying jobs, sometimes to the point where aspiring airline pilots may choose different career paths.
Lemos, from the RAA, agrees with Murray about how important instructors are.
"Flight instructors are a critical component in today’s pilot pipeline, and many pilots build their hours by becoming flight instructors," he said. "Since the passage of the 1,500-hour rule, the regional airline industry’s focus has been on the quality of the training that pilots receive prior to joining a regional airline. As has been documented in numerous Pilot Source Studies, pilots who perform best and ultimately complete initial airline training at a regional airline come from a structured training background that utilizes R-ATP pathways. The focus should be on encouraging more individuals to pursue these training pathways."
R-ATP stands for restricted airline transport pilot certificate and provides a pathway to receiving certain ATP privileges before reaching 1,500 hours, depending on one's flying background. Pilots who attend certain two- or four-year university programs, or who come from a military background, are eligible for an R-ATP pathway.
COVID-19 temporarily helps — then makes it worse
At the onset of the COVID-19 pandemic in early 2020, the demand for flying plummeted. There was a surplus of pilots — one that, it turns out, would be temporary. But airlines, desperate to cut costs, offered early retirement packages to their most senior pilots — the ones who tend to command the highest salaries.
As the demand for flying rebounded, so did the demand for pilots. However, airlines found themselves with fewer pilots than they had before the pandemic.
At some airlines, “the early retirements represented as much as 15% of the pilot workforce,” Murray said.

As the major airlines began holding new hire classes again, they were recruiting heavily from the regional airlines.
“So now they're rolling, they've got to replace all these pilots that retired and they're going to hire out of the regionals,” Murray said.
More: Why airlines work with regional carriers
Aside from the early retirements driven by COVID-19, as many as 27,000 pilots were set to retire over the next decade at Delta Air Lines, United Airlines and American Airlines, according to an estimate by Cowen analyst Helane Becker. In the U.S., airline pilots must retire at age 65.
Solutions
A big reason why the supply of pilots is so constrained is because many people simply can’t afford to become a pilot.
Traditionally, many airline pilots came from the military, where pilots are trained for no charge as part of the job. But in recent years, the military has yielded fewer airline pilots than in the past. Therefore, it’s left to civilians to fill that need — and for civilians, flight training is expensive. By the time a civilian pilot goes from zero flight hours to an ATP certificate, costs can exceed $100,000. Despite some pay increases in recent years, many feel that regional airlines don't pay pilots enough.
For aspiring pilots, training is usually an out-of-pocket expense, with loans available to cover costs. In recent years, United, American, Delta, JetBlue, Southwest and regional Republic Airways have all started cadet programs in an attempt to firm up the pilot pipeline.
Murray believes that airlines and other organizations will step up and start to sponsor more flight training to increase the supply of pilots, especially aspiring pilots who would not be able to afford flight training otherwise.
“What I suspect to happen is we will see sponsorship programs emerge, and those sponsorship programs will be geared toward students who otherwise couldn't finance their own [training], or ... their parents couldn't finance training,” he said. “They couldn't get financing for their training, but yet they're capable. They're intelligent, they're perseverant. They have the aptitude to get through training.”
At United’s Aviate Academy near Phoenix, which welcomed its first class on Dec. 6, the airline and JPMorgan Chase & Co. have each contributed $1.2 million in scholarships. Nonprofits such as the Latino Pilots Association and the Organization of Black Aerospace Professionals are also offering scholarships.

For those who can afford flight training, they’re entering a lucrative job market.
Joel Shkedy quit his job working in operations at an airport in New York to train full time after saving up — and just earned his private pilot license. From Shkedy’s perspective, it’s not a question of if he gets a job, but when ... and who hires him.
“I have zero doubt in my mind that, you know, within two years from right now, I will be flying some form of transport category airplane,” he told TPG in an interview.
Airlines are working hard to entice prospective pilots like Shkedy. For example, the three regional airlines wholly owned by American Airlines are offering new bonuses of $187,500 on top of regular salaries, paid out in stages that culminates in getting flowed through (hired) by mainline American. Many airlines are offering signing bonuses closer to $50,000, which are often more than a first-year first officer makes. These massive hiring bonuses underscore the challenges that the industry, especially regional airlines, has in hiring new pilots.
As the industry emerges from its biggest crisis in history, it confronts another issue. While the pilot shortage is slower moving, the effects are already being seen, and more smaller cities could be on the chopping block.
For now, airlines are turning to a new set of recruitment tools to address this problem. Whether it will work remains to be seen.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

