As flight woes mount, Buttigieg urges airlines to be sure they can deliver the schedules they promise
U.S. Secretary of Transportation Pete Buttigieg wants airlines to do better.
After multiple high-profile operational meltdowns in recent months, particularly over Memorial Day weekend, Buttigieg called a meeting of airline CEOs on Thursday. The goal of the meeting was to avoid a repeat over the Fourth of July and throughout the summer. All mainline and regional airlines were represented at the virtual meeting.
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During the meeting, Buttigieg focused on whether airlines were capable of operating their planned schedules, a source familiar with the gathering, which was described as “productive and collaborative,” told TPG. That's been an issue at a number of airlines — including Delta Air Lines, Alaska Airlines and JetBlue, which have proactively cut schedules due to staffing issues. Just this week, Southwest Airlines' pilot union took to Twitter to publicly accuse the airline of "selling more than 4,000 flights a day in June when you were only staffed for 3,800."
Attendees also discussed customer service issues, the source said. For months, passengers on U.S. carriers have faced significant issues during irregular operations, including long waits for in-person or phone-based help and few available flight options for rebooking.
A key complaint of the airline industry has been staffing issues at Federal Aviation Administration-run air traffic control facilities; this issue was highlighted in a letter Airlines for America — the industry's lobbying group — sent last week to two Democratic senators. At the meeting, Buttigieg "recommitted" the FAA to partner with airlines, the source said. Airlines and the FAA held a meeting last month to discuss issues surrounding an air traffic control facility in Florida.
Related: Buttigieg calls meeting of airline CEOs as operational issues persist
Airlines for America CEO Nicholas Calio thanked Buttigieg for the meeting and emphasized how the industry prioritizes safety.
"We appreciated the opportunity to meet with Department of Transportation Secretary Buttigieg to discuss our shared commitment to prioritizing the safety and security of all travelers as they reunite with friends, family and colleagues this summer," Calio said in a statement. "U.S. airlines always strive to provide a safe and seamless journey, and recognize the importance of continued partnership between our industry and the federal government to ensure aviation remains the safest mode of transportation in the world."
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3X | Earn 3X Miles on Delta purchases and purchases made directly with hotels. |
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Why We Chose It
Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.Pros
- Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
- Receive a Domestic Main Cabin round-trip companion certificate each year
- Statement credit for TSA PreCheck/Global Entry fee (up to $100)
- First checked bag free
Cons
- Doesn't make sense if you don't fly Delta
- SkyMiles aren't the most valuable airline currency
- Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
- New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Mile on all other eligible purchases.
- Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees