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Omni to leave the Discovery loyalty program and it’s going to hurt

April 23, 2021
3 min read
Omni to leave the Discovery loyalty program and it’s going to hurt
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Omni Hotels and Resorts has maintained a partnership with the Global Hotel Alliance (GHA) and its Discovery loyalty program for quite some time.

However, the chain has recently shared that it will part ways with both GHA and Discovery come June 30, 2021. According to Peter Strebel, president, Omni Hotels and Resorts, the move was made "with the goal of focusing on the evolution of [its] Select Guest program and [its] internal Omni customers."

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GHA's Discovery program encompasses more than 570 hotels representing 35+ independent luxury brands across the globe. While Omni Select Guest and GHA Discovery are not the same program, they've been intertwined with each other. That's allowed Omni elite members to match their status to Discovery (the two programs currently have the same status tiers) and take advantage of benefits.

Omni's membership updates page explains what members can expect once the two programs go their separate ways in June. Here are the most important points:

  • Omni Select Guest members will stop receiving reciprocal benefits at properties affiliated with the Discovery program
  • While log-in credentials for discoveryloyalty.com will expire on June 30, anyone can register separately for the Discovery program, and Select Guest members who have stayed at a Discovery property will see their membership in the program continue automatically
  • After June 30, stays at GHA properties will not count toward Select Guest status qualification progress
  • Local Experience Awards will no longer be offered at Omni properties after June 30
  • Anyone with an unused Local Experience Award will be able to continue to use them at participating Discovery properties

Likely the biggest impact of this split of the two programs will be the inability to use Local Experience Awards at Omni properties.

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As TPG's Richard Kerr has written about before, the most valuable perk available to Platinum and Black members in the Discovery program is the ability to earn Local Experience Awards, which can be redeemed for property-specific excursions, meals or property credits. And many times, these experiences represent a tremendous value, depending on where you are and what you pick specifically.

While Omni doesn't have a particularly expansive property portfolio, the properties it does have are high quality and in top destinations around the country, so this change will hurt any traveler that's been able to leverage the perk on past Omni stays.

Bottom line

Omni Select Guest members shouldn't notice any interruption to their membership within the program, though come June 30, members will no longer earn or receive benefits at Discovery properties, unless they decide to continue in that program separately.

The most disappointing change resulting from the dissolution of this relationship is that Local Experience Awards will no longer be offered at Omni properties. We hope that as Omni begins to evolve its own loyalty program, it's cognizant of the tremendous value these awards provide to guests and develop something that matches -- or surpasses -- that offering.

Featured image by (Photo courtesy of Omni Mount Washington Resort)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
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75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
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Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
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  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023