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You can once again redeem Norwegian CashPoints (sort of)

May 28, 2021
3 min read
Norwegian-787-at-Los-Angeles-AIrport-LAX
You can once again redeem Norwegian CashPoints (sort of)
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In February, Norwegian Airlines — once one of Europe's most popular low-cost carriers — "paused" its loyalty program as the airline restructured.

Well, Norwegian has successfully exited the examinership and reconstruction processes. As promised, the Norwegian Reward program is up and running again. You can now earn and redeem CashPoints on Norwegian flights and extra services like baggage fees again.

However, there are some major caveats.

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What this means for you

The good news is that Norwegian didn't devalue the CashPoints program as a whole. One CashPoint continues to equal 1 Norwegian Krone (~$0.12) towards flights and other services. However, Norwegian is temporarily limiting how many CashPoints you can redeem at a time. This doesn't come as much of a surprise as Norwegian warned that it reserved the right to limit CashPoint redemption after restructuring until "the ongoing pandemic is under control and Norwegian’s commercial activities can return to a new normal."

For now, for every $100 you spend on flight tickets, you can redeem up to 500 of your CashPoints. If the total booking price is under $100, you can't redeem any points. You can redeem up to 10,000 points per account per month.

That said, most readers likely still won't get any use out of their points. That's because in mid-January, Norwegian permanently canceled all long-haul flights, including transatlantic flights to the U.S. The airline is now operating a very limited route network in Europe.

On the bright side, the airline has extended the validity of all CashPoints set to expire in 2021 until December 31, 2022.

Related: 5 reasons we’ll miss Norwegian long haul

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(Photo by Nicolas Economou/NurPhoto via Getty Images)

Bottom line

On the one hand, it's promising to see that Norwegian stuck to its word and resumed its loyalty program. However, ultimately, this news won't mean much for many people. Although Norwegian is extending the validity of CashPoints, it's limiting the number of points members can redeem at a time and no longer offers any long-haul flights.

This is especially disappointing for Norwegian Reward members who accepted CashPoints (with a 20% bonus) in lieu of a refund on canceled flights in 2020. Norwegian now needs to work to regain the trust of frequent flyers who might be nervous about earning CashPoints in the future.

This string of bad news surrounding Norwegian Airlines comes after years of massive growth for the airline. Before the pandemic, the airline beefed up its U.S. presence by offering low-cost transatlantic flights from major U.S. cities to its numerous European gateways. Its route network once comprised of premier routes like Los Angeles (LAX) and New York-JFK to London-Gatwick (LGW). The airline even launched a U.S. cobranded credit card in early 2020.

Additional reporting by Andrew Kunesh

Feature photo by Ryan Patterson/The Points Guy

Featured image by A Norwegian 787 at Los-Angeles LAX (Photo by Ryan Patterson/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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    Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®

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Why We Chose It

If you are looking to take your premium rewards to the highest level, this card is really a no brainer in our eyes. Chase's Ultimate Rewards make points easy to redeem, with a wide range of 10 airline and three hotel transfer partners and a friendly user interface. Despite the high annual fee, Chase is consistently adding new benefits to keep the card competitive in a fierce premium rewards field.

Pros

  • $300 annual travel credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Access to Chase Ultimate Rewards hotel and airline travel partners
  • Unlimited 3x points on the broad category of travel and dining
  • 50% more value when you redeem your points for travel through Chase Ultimate Rewards®
  • Broad definitions for travel and dining bonus categories

Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more