The trip will not go on: Ship hits iceberg in Alaska, derails cruise for thousands of travelers
As icebergs go, it wasn't all that big. But it was big enough to ruin the vacation plans for thousands of would-be Alaska tourgoers.
Norwegian Cruise Line on Tuesday canceled the next Alaska sailing of its 1,976-passenger Norwegian Sun, citing damage to the ship sustained over the weekend when it hit a small iceberg near Alaska's Hubbard Glacier.
The line also is ending the vessel's current sailing early.
Norwegian Sun was sailing toward Hubbard Glacier on Saturday in foggy conditions when it plowed into the low-lying chunk of ice, which Norwegian has characterized as a growler.
A growler is a type of very small iceberg that only rises a meter or less above the waterline and is often difficult to see from the bridge of a ship.
From video of the incident posted by passengers on Twitter, the ice chunk appeared to be about the size of a bus with most of its body underwater.
In the wake of the incident, the vessel skipped its Saturday visit to Hubbard Glacier and a subsequent Sunday call scheduled for Skagway, Alaska, and sailed directly to nearby Juneau, Alaska, for an assessment of damage to the exterior of the vessel.
After the assessment, the line concluded the ship would need to undergo repairs at its home port of Seattle before continuing its summer schedule of Alaska cruises.
A spokesperson for Norwegian wouldn't comment on the extent of the damage to the ship or the repairs that were needed. But authorities have certified that the vessel is seaworthy. It departed Juneau late Monday for Seattle, where it is due back on Thursday.
"The ship was given clearance by the United States Coast Guard and other local maritime authorities to return to Seattle at reduced speed," Norwegian said Tuesday in a statement sent to TPG. "All guests currently onboard will disembark in Seattle as originally planned."
No one was injured during the incident, a spokesperson told TPG.
Cruise ships are equipped with radar designed to detect floating objects in the water that could be a hazard, and the bridges on cruise ships are staffed around-the-clock with crew members tasked with scanning the horizon for obstacles.
But growlers and other small icebergs known as "bergy bits" (the latter a tad bigger than growlers) can be difficult to detect by radar due to their small size.
Norwegian didn't respond to questions from TPG about why Norwegian Sun hit the iceberg.
Related: The ultimate guide to cruising in Alaska
Cruise ships are designed to withstand damage from colliding with ice at sea, even in cases where the ice pierces the hull of the vessel and allows water to enter. All cruise ships in the modern era have been built with multiple compartments that can be sealed off using watertight doors, allowing a vessel to stay afloat even when taking on water.
Some cruise ships, particularly those designed to operate in the polar regions, are built with extra-tough hulls that allow them to regularly bump through floating ice and even run up onto ice sheets. Some of the hardiest cruise vessels, known as expedition cruise vessels, are able to break through floating ice.
Related: This cruise vessel is so tough it can beach itself on floating ice
Ship collisions with growlers and other small icebergs are not uncommon and usually don't result in major damage to a vessel. The chunk of ice that Norwegian Sun hit over the weekend was, notably, almost imperceptibly small when compared to the icebergs that have sunk vessels in the past.
The iceberg that sank the Titanic in 1912, for instance, is estimated to have stood 100 feet above the water line and have been 400 feet long. That would make it a couple hundred times bigger than the piece of ice that Norwegian Sun hit over the weekend.
Serious ship accidents involving icebergs have been very rare in the modern era. It's been 63 years since a passenger on a ship has died after a collision with an iceberg. The last known passenger ship sunk by an iceberg with casualties was the Hans Hedtoft, in 1959. All 95 passengers and crew on the Danish cargo and passenger vessel perished after it hit an iceberg on its maiden voyage off the coast of Western Greenland.
Norwegian Sun was on a nine-night sailing to Alaska out of Seattle that began on Tuesday when it collided with the ice chunk. The trip was scheduled to include calls at the Alaskan towns of Sitka, Skagway, Juneau and Ketchikan; Alaska's Icy Straight Point; and Victoria, British Columbia, in addition to a visit to Hubbard Glacier.
Passengers only had the chance to visit Sitka and Icy Strait Point before the trip was cut short.
Norwegian said passengers on the current sailing of the vessel will receive a full refund of their fare plus a future cruise credit in the amount of 100% of what they paid.
Passengers on the ship's next sailing, which was scheduled to begin June 30, will receive a full refund plus a future cruise credit in the amount of 50% of what they paid, as well as up to $300 per person in reimbursements for any airline cancellation or change fees they incur.
Built in 2001, Norwegian Sun is one of Norwegian's oldest and smallest vessels. It's one of five Norwegian ships currently assigned to Alaska sailings for the summer.
Planning a cruise? Start with these stories:
- The 5 most desirable cabin locations on any cruise ship
- The 8 worst cabin locations on any cruise ship
- A quick guide to the most popular cruise lines
- 21 tips and tricks that will make your cruise go smoothly
- 15 ways cruisers waste money
- 12 best cruises for people who never want to grow up
- What to pack for your first cruise
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


