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Hilton's Changing Its Policy for Best Rate Guarantee Compensation

Sept. 16, 2016
2 min read
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Hilton's Changing Its Policy for Best Rate Guarantee Compensation
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Several hotel programs incentivize travelers to book on their websites rather than on OTAs by offering Best Rate Guarantee promises. Generally, they'll match the lower rate and then bump up the offer a little by giving you a bonus. Currently, Hilton matches the lower rate and then gives you a $50 Amex gift card. However, as of next week, Hilton will no longer offer you a gift card — instead, you'll be eligible for a 25% discount off the lower price.

The general guidelines for how it'll work are fairly straightforward. Make a confirmed reservation through an official Hilton channel and if you find a lower rate on a non-Hilton channel within 24 hours of making your reservation, submit a Best Price Guarantee claim to Hilton. If your claim is approved, Hilton will honor the lower rate, offer you a bonus 25% discount and you'll get confirmation of your new rate.

Hilton's Best Rate Guarantee claim page.

Of course, this only applies to cash bookings and not award stays. However, if you're interested in booking award stays in the future, consider signing up for the Hilton Honors Surpass Card from American Express. The card comes with a sign-up bonus of 75,000 Honors points after you spend $3,000 in the first three months. You'll get complimentary Gold status with Hilton, as well as 12 points per dollar on Hilton purchases, 6 points per dollar at US restaurants, supermarkets and gas stations and 3 points per dollar on all other purchases.

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
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Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
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