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This New Biometric Travel Test Will Help You Plan Your Next Vacation

July 02, 2018
6 min read
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Where should you go on your next pleasure trip? An online biometric travel test, the first of its kind, may have an answer.

Seeker, which launched on Monday, July 2, is a product of AccorHotels' loyalty program, Le Club AccorHotels. And it promises to help you find the perfect destination for your unique travel preferences.

Last month, I was invited to try out a more elaborate variant of the test — a three-dimensional installation in a Jersey City warehouse across the Hudson River from lower Manhattan.

"Both experiences incorporate behavior tracking and biometrics to build a psychographic profile and predict dream destinations," said Siobhan Mitchell, director of loyalty marketing for AccorHotels.

Of course, the in-person exam — a series of five interactive stations — was a bit more, well, thorough.

The in-person experience

Upon arrival, I had a wristband monitor attached to my right arm and a brainwave sensor placed around my forehead, which would stream data on my heart rate, galvanic skin responses, and alpha and gamma brain waves.

I followed a curving corridor to a round, darkened room with flat-screen monitors on the walls. At the "Ferrofluid Station," I was directed to place a magnetic magnifier onto a screen and move it around. Magnetized liquid under the screen began to shift shapes and change colors, but I had no idea what it meant. (Apparently, this station was there to help me familiarize myself with the space.)

Next came the Motion Tracking Station, where my body's movements caused a wild array of formless colors on the screen in front of me to leap about. The more forcefully I swung my arms, the farther I could "push" the colors onto the other screens that encircled me. Here, I was being tested on how quickly and "intensely" I interacted with the LED panels.

At the Waterfall Station, I waved my arms over a large basin, causing water to trickle from above. As I moved my arms with greater urgency, the trickle became a downpour, with a roar like a mountain cascade. The speed with which I interacted with the water, my proximity to the water and the amount of time I spent there were all factors taken into consideration.

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The Pillar Station, my next stop, featured five columns (wood, glass, stone, ceramic and brass), each about 18 inches tall. Grasping the various columns triggered sounds and images — trees and mountains for this pillar, clanging railroad bells and trestle bridges for that one, humming sounds and splashes of color for another.

Lastly, I stood in the center of a so-called "Video Moodboard" as a changing variety of images were projected around me. A pretty girl, smiling. A mountaintop forest. Surfers, children playing, young adults at a nightclub, urban skylines, pristine lakes, sunsets, motorcycles and so on.

And then darkness. The names of three destinations appeared on the screens. After a minute, I returned to the entrance and received a printed "psychograph" (a colorful representation of my personality traits) and a score sheet on the six criteria being measured: Rustic/Modern, Introversion/Extroversion, Rural/Urban, Relaxation/Adventure, Family/Romance and Cold/Hot.

Jake Bundock, associate creative director of the Toronto-based creative agency Cossette, is a co-designer of Seeker along with The Mill, a creative technology company. I asked him about his own results from taking the test. "Accurate," he said. "My results said I liked rural destinations more than cities. It said I like cold more than warm. It said I'm adventurous. It was correct on every point."

The online test

Because online users won't be able to visit the temporary Jersey City installation, their experiences will differ. "The online version will be a series of tests," Rosie Gentile, Cossette's senior vice president of strategy, told TPG. "We want to get users' gut reactions, not calculated ones. That's how we'll get accurate readings."

Both the mobile and desktop versions will be "immersive" visual and audio experiences. Each image will have a predefined attributable score for its related category. A user's actual score for each image will be defined not just by his or her choice, but by how quickly a choice is made (a faster selection equals a stronger attraction), using a mechanism inspired by the Harvard Bias Test, according to the developer. A custom algorithm is then used to match responses with six key psychological, personality, destination and style metrics.

Here's where it gets even more interesting: The desktop version will use a computer's webcam to detect blood flow in a user's face to measure heart rate and give a value to the bodily response to each stimulus, a so-called "biometric multiplier."

"It sounds like we made this up, but we didn't," said Rachel Abrams, associate creative director at Cossette. "There's science behind this," her colleague, Gentile, added.

"To our knowledge, this is the first time biometrics and behavioral analysis are being used in this manner in the travel space," said Nicole Lierheimer, a spokesperson for AccorHotels, which is launching Seeker to coincide with the integration of Le Club AccorHotels with Fairmont President's Club, Raffles Ambassadors and Swissôtel Circle, also taking place on Monday.

The online test, however, is available to everyone — not just Le Club members. And hotel kiosks capable of evoking the in-person experience I had in Jersey City will be installed in select hotel properties by the end of July. Like the online test, the kiosks will be able to measure estimated heart rate using a camera.

The results

My results ranked high in Adventure, Extroversion (being around others) and Family. I was right in the middle of Rustic/Modern, Rural/Urban and Hot/Cold. Not bad.

"You are drawn to old-world charm…" said my results summary. "You draw energy from your surroundings and are seeking an escape full of adventure where you will be immersed in culture. You place great value on your family relationships."

Yep, that's me, all right.

Those three destinations that came up on the screen at the end of my test? Germany, Northern California and central China — right up my alley. Though I can't predict what your suggested destinations will be, I wouldn't be surprised if they happen to be home to an AccorHotels property.

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Cons

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
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TPG Editor‘s Rating
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.