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Don't expect cheap hotel rates this summer, Marriott CEO says

Jan. 24, 2023
4 min read
RYAN SMITH/THE POINTS GUY
Don't expect cheap hotel rates this summer, Marriott CEO says
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If you thought the silver lining of economic uncertainty was a potential decrease in hotel rates, you’re out of luck.

Hotels were a leading source of inflation in the U.S. heading into last summer because people were eager to travel after pandemic restrictions lifted in many parts of the world. However, efforts to rein in inflation have economists debating if the world is on track for a recession and if it will be a brutal one or more of a soft landing.

Don’t expect this uncertainty to bring in an era of cheap room rates at Marriott. If anything, the travel sector is slated to be the shining star of the global economy.

“We’re quite bullish,” Marriott CEO Anthony Capuano told TPG during a breakfast with reporters Tuesday at the Americas Lodging Investment Summit in Los Angeles. “We do not think we have tapped all of the pent-up demand that's out there for travel.”

While China’s reopening has many economists changing their outlooks to more optimistic territory, Marriott also sees strength in the return of business travel. The hotel brand is upping rates on contracts with larger companies after leaving those at pre-pandemic levels for the first two years of the pandemic. Capuano also pointed to the faster-than-expected return of group business travel as another demand source than can drive hotel rates higher.

“We have been elated at the pace at which group demand has recovered,” he added.

Capuano didn’t provide much about rate specifics in light of the quiet period ahead of the company’s fourth-quarter earnings call scheduled for next month. He did indicate that, based on the data, demand levels don’t show any signs that owners might lose some of the power they have over pricing.

There is a caveat: Booking windows, or how far out people are booking stays, remain shorter than before the pandemic. Marriott’s current average booking window is about three weeks, which means pricing data could change quickly, Capuano noted.

“When we look at the data, we are obviously watching very, very closely all the economic trends, all the discussion of head winds [and] all the debate about the recessionary environment,” he said. “But we're not seeing it in the data yet.”

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No summer bargains — but no gouging, either

Before your wallet starts to cry, there is some slightly good news.

Hotel rates, while potentially going higher than last year, likely won’t surge as much as they did in the immediate wake of pandemic restrictions lifting. An STR presentation during the ALIS conference showed hotel rates in the U.S. jumped more than 19% last year.

That growth rate is expected to slow to slightly more than 2% this year.

“Even if the anticipated recession is more on the shallow side, performance growth in 2023 will be pretty remarkable,” Amanda Hite, STR’s president, said in a statement. “Gains are slowing, however, with inflation rising at a faster rate than [average daily rates]. Demand continues to trend at record levels with continued strength in the leisure segment as well as a substantial return in group business.”

A new strategy for business hotels

Business travel isn’t back to pre-pandemic levels, and hybrid work models with increased video conferencing can mean less need for business travel. That might lead some to sing a swan song for brands such as Sheraton, Westin and Marriott’s namesake brand since they have historically relied on business travel.

Capuano indicated these brands are all still viable in the current travel environment but likely need a new development strategy. Instead of focusing on business districts, they can work better as components within a mixed-use development.

For example, the Tampa Edition is part of the broader $3.5 billion Water Street Tampa project that included a residential component, a renovation of a Marriott hotel, a new JW Marriott and other amenities like shops and restaurants.

“A big anchor, full-service hotel can really define the overall positioning and quality of the project,” Capuano said.

In short: Perhaps the reports of Sheraton's death (and the death of Marriott's other business-centric hotels) were greatly exaggerated.

Related reading:

Featured image by RYAN SMITH/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.