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Lyft’s program that matches female and nonbinary riders and drivers is now available nationwide

Feb. 16, 2024
4 min read
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Lyft’s program that matches female and nonbinary riders and drivers is now available nationwide
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Whether you are pre-booking a ride from the airport or reserving a car with child seats already installed, ride-hailing services like Lyft regularly add new features to make rides easier and more efficient. On Tuesday, Lyft announced its Women+ Connect feature that matches female and nonbinary riders and drivers is now available nationwide.

According to a recent internal survey, only 23% of Lyft drivers are women despite nearly half of Lyft riders being women. With safety a priority for many travelers, Lyft began putting power back in the hands of riders by launching its Women+ Connect program in September 2023.

The program debuted, in Chicago, Phoenix, San Diego, San Francisco and San Jose, California. Women+ Connect is now available in 240 markets nationwide, thanks to the positive response from both riders and drivers.

Lyft reports that drivers using Women+ Connect keep the feature on 99% of the time, with nearly 7 million Women+ Connect rides completed to date. Women+ Connect is also one of Lyft's highest-rated driver features.

“I’ve noticed a change in the riders I’ve picked up since using Women+ Connect, particularly during the weekends. On Friday and Saturday, I’m pretty much just driving women at night and I just feel safer. Since it launched, I’ve been telling every single one of my riders (even including men!) about Women+ Connect, and they’re all so excited about it,” Gabriela, a driver in Chicago, said in a blog post announcing the program's expansion.

Women+ Connect allows drivers and riders to feel safer and more confident by matching female and nonbinary drivers with female and nonbinary riders. Lyft announced in the same blog post that this is a “highly-requested feature” designed to allow women and nonbinary people to get where they're going more comfortably and confidently.

LYFT

“Drivers and riders asked for it, and Lyft is the only rideshare company with Women+ Connect in the US,” Lyft CEO David Risher said. “When rideshare is better for women and nonbinary people, rideshare is better for everyone. We’re proud to bring the comfort and camaraderie of Women+ Connect to millions across the country.”

Related: How to easily earn points and miles on your Lyft rides

A woman lyft driver in a car
LYFT

Developed in partnership with the Human Rights Campaign, It’s On Us, the National Association of Women Law Enforcement Executives and the National Sheriffs’ Association, Women+ Connect is simple to use for riders and drivers. All that’s required is to turn on the preference within the Lyft app to prioritize matches with other nearby female and nonbinary riders.

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Know, though, that Women+ Connect is a preference and not a guarantee. The company will do its best to match you with other female and nonbinary drivers, but there may be times when a match isn’t possible.

Related: Earn up to 5 Bilt points per dollar spent on Lyft rides with new partnership

Women+ Connect is one of many features Lyft has put into place to keep riders safe when they request a ride. With “Smart Trip Check-In,” Lyft monitors rides for long stops or deviations from the planned route and will contact you to see if you need help during your ride. Lyft also gives riders the ability to share their real-time location with friends and family and see the name, profile photo and ratings of their driver as soon as they are matched.

Related reading:

Featured image by LYFT
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.