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Booked on LATAM? Here’s what AA passengers need to know

Sept. 28, 2019
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3 min read
American Airlines A321 at LAX
Booked on LATAM? Here’s what AA passengers need to know
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When Delta announced this week that it would be buying a 20% stake in LATAM, it sent shockwaves through the aviation world, and rattled frequent flyers. Almost immediately, American Airlines suspended the ability for customers to book codeshare flights.

Although a spokesperson for American says the airline has not "heard of any customers being denied travel," American is providing some additional information on its website to help its customers understand what to expect over the next few months since "a lot of inaccurate information is circulating."

AA says that passengers holding tickets will still be able to travel as planned; there have been no changes to the current interline agreements between the airlines. Passengers can still expect to be able to check baggage, earn AAdvantage frequent flyer miles, and even have reciprocal access to clubs based on Oneworld agreements. The full statement reads:



American Airlines continues to accept customers and baggage of ticketed LATAM customers who are scheduled to fly on American in accordance with our current interline and oneworld agreements. Additionally, LATAM continues to accept American Airlines customers as well. There is no change for American or LATAM customers, and American is not aware of any customers who are being denied travel.
There is currently no change to our frequent flyer agreement or reciprocal club access for eligible customers of American or LATAM. AAdvantage® members will continue to earn miles on flights marketed by LATAM.
Over the next few months, as we wind down our agreements with LATAM that are still intact today, American will work with LATAM to ensure all of our customers are taken care of. American has suspended new codeshare bookings only. American remains the largest U.S. carrier to both Latin and South America and we look forward to competing and growing in this region of the world.

AA also says that its "top priority is taking care of our customers to ensure their travel experience remains seamless." If a customer needs to make changes to an existing itinerary involving an American codeshare flight operated by LATAM to a market that American serves, American will rebook the customer on an American flight.

LATAM had been a partner with American Airlines and its Oneworld alliance and had been seeking deeper ties. Delta, part of the SkyTeam alliance, currently has a equity stake in Brazilian carrier GOL, a tie-up that now is expected to end. Oneworld has already announced that LATAM will leave the group.

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.