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Has Korean Air Tightened Award Availability?

Feb. 23, 2018
4 min read
Korean Air 787-9 Dreamliner Tour Business First Economy
Has Korean Air Tightened Award Availability?
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Korean Air has long been one of my most recommended options for award seats to Asia. The combination of great award seat availability in all classes, fair award ticket pricing and the ease of transferring Chase Ultimate Rewards points to its SkyPass program has always made it a winner. I've often been able to find up to eight business-class and nine economy-class seats on the same flight.

Over the last few months, I've been searching for award seats to get me back to Atlanta (ATL) from Auckland or Sydney. Korean makes this a one-stop itinerary for me, connecting in Seoul (ICN). Once a week, I've been looking at available seats and hoping Korean changes equipment on the ICN-ATL leg from a 777-300ER to its A380 or 747-8 Intercontinental, which I haven't yet flown. Seats have been available 4-6 days a week in April and I was just waiting to see if I could catch a break with an equipment change before booking.

However, about two weeks ago, the seats from Seoul to Atlanta became unavailable. Not just on my most convenient travel date, but for the whole month of April, in both business and first:

I don't recall ever seeing that screen indicating no award seats in an entire four-week period on Korean metal. As I searched more and more, the award seat availability that has been a staple of the SkyPass program was no longer showing.

I searched for a single economy-class seat in the month of March from Seoul to Atlanta:

Just two weeks ago, I would have found five or more available seats for about five days out of the week I searched.

I then did a panicked search of multiple routes and classes from Seoul to the US. For Seoul to Chicago in first class, only nine days in the month of March have a seat (a white date indicates a seat):

For Seoul to Chicago in business class, only three days in March are available:

In March and April, Seoul to New York City in business class has only three days with a seat available:

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Perhaps only close-in award availability has been demolished. I also searched business-class availability from Seoul to Chicago over a four-week period in July and August — only eight days have a seat available:

Finally some good news: The Seoul to Los Angeles route has seats available almost every day this fall, with multiple first-class seats available on both flights daily:

Plus, Seoul to New York in business class in October and November has an award seat available every single day:

And the previously mentioned Seoul to Atlanta route with no seats in March has plenty of business seats available in December:

With search after search, I uncovered a pattern that I've never seen with Korean: Booking within approximately two months of departure shows significantly less award seat availability than what I've been accustomed to for the last four to five years. I threw a question out on Twitter to see if readers were also finding a different amount of award space than usual. I quickly got a few replies back:

Still, we can't yet say whether poor close-in availability is a (new) hard-and-fast rule, as Korean's Seoul to San Francisco route in business class still shows pretty good availability for March:

Bottom Line

While the data isn't conclusive, I think something is definitely up with Korean, and I'll be keeping a close eye on close-in award space over the next few weeks. In the short term, it means I have to find another premium-class redemption home from down under — never an easy task this close to the travel date.

In the long term, I certainly hope this isn't a new trend for Korean, as I don't know if I can mentally take any more devaluations right now. Please share your own experience with recent Korean SkyPass award searches in the comments below.

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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.