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You read that right: The travel booking site Kayak is opening a hotel

March 10, 2021
5 min read
You read that right: The travel booking site Kayak is opening a hotel
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Kayak, one of the biggest travel search engines around, is opening a hotel in Miami Beach, Florida, next month.

According to reporting by Travel Weekly, the internet-based travel agency is planting its flag in the physical world in conjunction with Life House, a hotel group with several properties in the United States and around the world.

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Kayak Miami Beach will feature 52 rooms in an art deco building dating back to 1934. It will feature a rooftop deck open to the public, a pool and a restaurant called Layla that will serve Mediterranean cuisine. Guests will also enjoy amenities like Le Labo toiletries, Marshall speakers and smart TVs in each room and bicycles, table games and more in the common areas.

Kayak envisions itself serving as a "one-stop-shop" for guests at boutique hotels so people can access new technologies without having to download a separate app each time they check-in to a new property.

Speaking with Travel Weekly, Kayak CEO Steve Hafner said its "app has already been downloaded by tens of millions of consumers. It's consistent. They know how it works. So, consumers will say, 'Gosh, I feel more comfortable choosing this independent hotel over a Marriott or Hilton because I know exactly what the check-in, checkout service experience is going to be like.'"

Kayak Miami Beach will serve as a hub to test these new offerings in the real world.

 

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Guests of the hotel can use the Kayak app not just as a digital room key and controller for certain in-room functions, but they will also be able to communicate with hotel staff, ask for upgrades and receive notifications for events related to their stay. And, in-lobby self-service kiosks will allow guests to complete check-in and peruse dining options.

Major hotel chains have been working over the years to add functionality to their mobile apps, including digital keys, automated check-in and checkout, food ordering, in-room TV remote control, communication between guests and staff, and more. And as a result of the coronavirus pandemic, travelers have begun to expect these features as standard practice -- especially at high-end properties.

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Independent and boutique hotels may have similar functionality, but it's often delivered through their own mobile apps, creating a fractured experience for a guest who favors these types of properties over chain hotels.

So, while it remains to be seen whether Kayak's vision of "unifying" the guest experience at independent and boutique hotels will come to fruition, the change in consumer expectations brought on by the pandemic leads us to believe that Kayak's bet on creating consistency across hotels in its ecosystem just might pay off.

Hafner also told Travel Weekly that Kayak Miami Beach wouldn't be the only Kayak hotel. The company is actively looking at new markets -- and new types of properties -- for the brand's expansion. For now, though, rooms are available at Kayak Miami Beach from April 11, 2021, with nightly rates starting at around $230.

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023