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You read that right: The travel booking site Kayak is opening a hotel

March 10, 2021
5 min read
Ocean Drive daylight scene at South Beach, Miami, USA.
You read that right: The travel booking site Kayak is opening a hotel
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Kayak, one of the biggest travel search engines around, is opening a hotel in Miami Beach, Florida, next month.

According to reporting by Travel Weekly, the internet-based travel agency is planting its flag in the physical world in conjunction with Life House, a hotel group with several properties in the United States and around the world.

Kayak Miami Beach will feature 52 rooms in an art deco building dating back to 1934. It will feature a rooftop deck open to the public, a pool and a restaurant called Layla that will serve Mediterranean cuisine. Guests will also enjoy amenities like Le Labo toiletries, Marshall speakers and smart TVs in each room and bicycles, table games and more in the common areas.

Kayak envisions itself serving as a "one-stop-shop" for guests at boutique hotels so people can access new technologies without having to download a separate app each time they check-in to a new property.

Speaking with Travel Weekly, Kayak CEO Steve Hafner said its "app has already been downloaded by tens of millions of consumers. It's consistent. They know how it works. So, consumers will say, 'Gosh, I feel more comfortable choosing this independent hotel over a Marriott or Hilton because I know exactly what the check-in, checkout service experience is going to be like.'"

Kayak Miami Beach will serve as a hub to test these new offerings in the real world.


 

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Guests of the hotel can use the Kayak app not just as a digital room key and controller for certain in-room functions, but they will also be able to communicate with hotel staff, ask for upgrades and receive notifications for events related to their stay. And, in-lobby self-service kiosks will allow guests to complete check-in and peruse dining options.

Major hotel chains have been working over the years to add functionality to their mobile apps, including digital keys, automated check-in and checkout, food ordering, in-room TV remote control, communication between guests and staff, and more. And as a result of the coronavirus pandemic, travelers have begun to expect these features as standard practice -- especially at high-end properties.

Independent and boutique hotels may have similar functionality, but it's often delivered through their own mobile apps, creating a fractured experience for a guest who favors these types of properties over chain hotels.

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So, while it remains to be seen whether Kayak's vision of "unifying" the guest experience at independent and boutique hotels will come to fruition, the change in consumer expectations brought on by the pandemic leads us to believe that Kayak's bet on creating consistency across hotels in its ecosystem just might pay off.

Hafner also told Travel Weekly that Kayak Miami Beach wouldn't be the only Kayak hotel. The company is actively looking at new markets -- and new types of properties -- for the brand's expansion. For now, though, rooms are available at Kayak Miami Beach from April 11, 2021, with nightly rates starting at around $230.

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.