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JetBlue unveils new Mosaic elite status perks for 2024 including upgrades at booking

Oct. 11, 2023
6 min read
JetBlue A321neo-1
JetBlue unveils new Mosaic elite status perks for 2024 including upgrades at booking
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Fresh off a major overhaul to its True Blue program this past year, JetBlue is adding perks for 2024 for members who qualify for Mosaic Elite status.

Starting in 2024, the New York-based carrier is adding to its menu of Mosaic Perks You Pick; additions include the chance to earn hotel elite status within the IHG One Rewards program and earn rental car elite status with Avis.

Plus, high-level Mosaic members will be able to upgrade to JetBlue’s premium Mint cabin immediately after booking a flight.

Upgrades to Mint include lie-flat seats on JetBlue’s growing list of transatlantic routes.

These changes are new perks added to the list of benefits Mosaic members can enjoy. As of now, JetBlue has not announced any qualification changes to its True Blue program for 2024.

Seemingly the lone downside in the news: JetBlue will shift to a dynamic system for Mint upgrades, making it a little more unpredictable how many certificates a Mosaic member will need to move to the premium cabin.

The news follows sweeping changes JetBlue made to its True Blue program and Mosaic elite status over the last year, expanding it into four status tiers (Mosaic 1 through 4).

jetblue cabin
SEAN CUDAHY/THE POINTS GUY

JetBlue Mosaic changes for 2024

JetBlue’s changes to Mosaic status for 2024 fall into two categories: new signature perks awarded to all members in a particular elite status tier and new Mosaic Perks You Pick — the menu of benefits Mosaic members get to pick from each time they qualify for a new status tier.

New Mosaic Perks You Pick

Starting in 2024, JetBlue’s new Mosaic Perks You Pick allows members to select from a handful of new options upon reaching a new status tier. You get one choice from the menu once you reach Mosaic 1, another upon reaching Mosaic 2, and so on.

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New options include:

  • IHG One Rewards Platinum Elite status: This is an upper-level elite status tier in IHG’s loyalty program that affords members 60% bonus earnings on points, complimentary upgrades, early check-in and other benefits.
  • Gifting a 20-Tile bonus: This is a separate perk from a 20-Tile bonus and, as of now, you can keep it for yourself or gift it to another True Blue member. In the future, there will be a ‘keep’ and a ‘gift’ option. As a reminder, Tiles are how you earn Mosaic elite status.

These perks will be added to a menu of choices that already includes:

  • Mint Suite priority
  • FoundersCard Blue membership
  • Pet fee waiver
  • One-time $99 statement credit on select JetBlue credit cards
  • 20-Tile bonus
  • 15,000 True Blue points bonus

New signature perks

JetBlue is also adding a couple of Mosaic perks for all elite members, or at least all members of certain tiers, including:

  • Avis status match — a chance to skip the counter and earn car upgrades, which JetBlue says will arrive “later in 2024.”
  • A dedicated phone support line for Mosaic 3 and 4 members.
  • Starting Jan. 4, 2024, Move to Mint will be revamped, allowing Mosaic 3 and 4 members to confirm their move to Mint immediately after booking. (Note that the number of upgrade certificates required to move to Mint will now vary between one and four, and they will be dynamically priced.)
  • Mosaic 4 members will be able to gift Mosaic 1 status to another True Blue member. (Members who received gifted status will not be eligible for a Perks You Pick selection, a 5,000-point bonus or a JetBlue Vacations bonus.)
jetblue plane
A JetBlue aircraft at the gate at John F. Kennedy International Airport (JFK). SEAN CUDAHY/THE POINTS GUY

Bottom line

Citing customer feedback in announcing the changes, JetBlue’s Mosaic additions for 2024 provide members with a handful of new options; additions include the chance to boost your own progress toward status and that of a family member, or the option to pick up elite status in the IHG One Rewards program.

The one meaningful negative change could be the dynamically priced Mint upgrades. This could alter how far your four upgrade certificates go. (Mosaic 3 members get four certificates with their status; Mosaic 4 members get two more.) Upgrades will now require between one and four certificates for a flight, depending on factors like the route and pricing.

Also, keep in mind that although Delta SkyMiles members can currently status match into Mosaic, the match technically bars members who earn Mosaic via the match from selecting from the Perks You Pick menu; the airline is offering 'preselected' perks instead. So, you’d likely need to requalify for 2025 to enjoy most of those benefits, including the new ones just unveiled.

Related reading:

Featured image by DAVID SLOTNICK/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.