Hyatt offering 10,000 points for expiring free night certificates

Mar 28, 2020

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Each year, I receive a free night at eligible hotels as a perk of the World of Hyatt Credit Card, valid at Category 1-4 properties around the world. A couple of months ago, I figured I wouldn’t have any issue redeeming my certificate this year, even though it was due to expire at the beginning of April. And then, like everything else, coronavirus threw a wrench in those plans.

I assumed I’d just have to let it go poof, until I read that Hyatt seemed willing to convert certificates to points on travel blog Miles Quest. I sent @HyattConcierge a direct message on Twitter with my World of Hyatt number, name and email address and received a response in nine minutes that my certificate had been converted. I logged into my account and the 10,000 points were already there. Wow!

Considering TPG values Hyatt points at 1.7 cents each, those few seconds of work netted me points worth $170 — far more than the World of Hyatt Credit Card‘s $95 annual fee. The Hyatt representative noted that accounts will be evaluated on a case-by-case basis, but if you have a certificate expiring soon, it could certainly be worth making a request.

Gild Hall, a Category 4 Hyatt hotel in New York City. Photo courtesy of

While you can technically get up to 15,000 points in value from the certificate — the standard rate for a Category 4 hotel — there’s simply no way I would have been able to use it before it expired this year. Given how many great properties you can book, though, that’ll certainly be my goal for the World of Hyatt Credit Card certificate I’m expecting to receive soon, valid through the beginning of next year.

Featured photo courtesy of the Hyatt Regency Grand Reserve Puerto Rico, a Category 3 hotel.

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