Hotel or home rental? These major hotel brands want to be both
Hotel brands are eager to be more than just, well, hotels. And there's proof. Marriott, Accor and, most recently, Mandarin Oriental, have all introduced home rental segments in an effort to try to capture their own shares of the booming industry dominated by brands such as Airbnb and Vrbo.
Accor purchased the luxury home rental company Onefinestay back in 2016, and Marriott followed suit three years later with Homes and Villas by Marriott in 2019. While the trend of hotels expanding into the vacation rental space isn't new, it is expanding.
Now, Mandarin Oriental is getting in on the action by offering its own collection of "the world's finest luxurious private villas and mansions," in partnership with home rental company StayOne, which offers the "finest one percent of homes."
And when Mandarin Oriental says luxury, the brand means it.
The homes available aren't just your everyday vacation rental: They've been handpicked by the hotel group for "outstanding quality and sought-after locations, while also providing exceptional service and experiences in keeping with the legendary hospitality of the award-winning brand."
To start, Mandarin Oriental Exclusives Homes can be found in idyllic locations in Europe in all shapes and sizes. A short way off the coast of Ibiza, for example, is a 148-acre Mediterranean private island with just one single home on it; and you and nine guests can get there with complimentary private boat transfers and access to water sports.
Two other rentals are available in Ibiza. They include a cloistered clifftop escape with views of the area, as well as a villa in a gated community with an infinity pool located a short distance from the nightlife of Ibiza Town.
Other listings in Europe include a beachfront villa in the south of France; a Georgian-style manor house situated on a 600-acre private estate in England's Cotswolds; and a traditional Spanish villa on Mallorca in Sierra Tramontana, a USESCO World Heritage Site. These homes have been vetted extensively by Mandarin Oriental and StayOne -- including rigorous quality and safety checks -- and picked to cater to different customer needs.
Each home also promises to deliver "impeccable service" by a team trained by Mandarin Oriental who are knowledgeable about the destination, meaning you'll probably get a lot more out of your stay than your standard Airbnb or Vrbo listing.
Those perks include a personal concierge service offering 24/7 assistance for pre-arrival requests and arranging local experiences; private, on-demand culinary services; daily housekeeping; family-friendly experiences; and luxurious amenities such as bathrobes and bamboo toothbrushes.
These incredible amenities, locations and beautiful homes don't come cheap, though. That private island near Ibiza? It costs more than $21,000 per night. And the Cotswold manor, though significantly less expensive, still starts around $7,500 per night.
Though Mandarin Oriental doesn't have a traditional loyalty program where you can earn free stays, it does have the Fans of MO. program which gets members some nice perks like free Wi-Fi, spa and restaurant credits, personal trainers, nanny services and other member-exclusive offers.
Like the Mandarin Oriental program, Homes and Villas by Marriott are all specially curated and managed by private management companies to help ensure Marriott's high brand standards for guests.
Travelers who book a vacation rental through Marriott - which includes high-end properties - have the benefit of a lenient cancellation policy and the opportunity to earn or redeem Marriott Bonvoy points, as well as elite qualifying nights.
This is one area where hotels in the private home rental space really differentiate themselves from companies like Airbnb. In fact, TPG's executive editor was able to earn 15,000 Marriott Bonvoy points during a pandemic-era vacation back in 2020.
And while Mandarin Oriental offers truly luxe, one-of-a-kind rentals, Marriott's are much more varied, like Airbnb, and with prices that range from affordable to those on the very high end of the spectrum.
Travelers can also rent luxury homes and villas from Onefinestay, which participates in the Accor Live Limitless (ALL) loyalty program. With over 5,000 locations around the world, you're bound to find the perfect home in the perfect spot for you -- albeit on the more luxurious side. With this program, guests are greeted on site, and a concierge team can help organize private chefs, drivers or childcare.
Onefinestay launched in 2010 with just six homes and has grown into a powerhouse rental company over the years. This is likely why it attracted the attention of Accor, which was looking to expand when it acquired Onefinestay in 2016.
“We’ve looked at around 200 companies in 2015,” then-deputy CEO Vivek Badrinath told Tech Crunch, back in 2016. “We’re really interested in this vertical; private rentals for high-end stays. Our clients are interested in this vertical. And if we follow our clients’ needs then we’re sure we remain relevant for them.”
During the pandemic, many people turned to home-rental companies like Airbnb and Vrbo to book socially distanced vacations that felt safer and more spread out for folks willing to travel. As travel continues to ramp up, it'll be interesting to see if the trend of opting for a home rental over a hotel will continue.
My best guess is that it will -- and more hotels will get in on the action.
While people are returning to offices, many are still working remotely and taking advantage of the opportunity to travel the world with their newfound flexibility. Others have simply discovered a new way to travel. This is especially true for people who avoided Airbnb but are willing to rent from a company that offers more peace of mind that comes with the brand consistency of, say, Marriott or Mandarin Oriental.
Ultimately, home rentals aren't going anywhere, but neither are hotels. Now the question is which brand will jump into the market next and how will they differentiate themselves from a space that, sooner or later, might get a little too crowded?
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.