Guests found a cat in their Las Vegas hotel room — but that’s not the weirdest thing left behind at hotels
Hotels around the world are increasingly pet friendly. But that doesn’t mean hotels are looking to permanently host these furry friends — or other valuables, for that matter.
So, travelers, a word of advice: Be sure to make a thorough final scan of your room before checking out because important, costly and sometimes living things are getting left behind.
Guests at the Excalibur Hotel and Casino in Las Vegas last month discovered that a cat spent an extra week at the hotel after its owner checked out. The owner reported the cat missing, and it was later discovered to have crawled into a small space under a guest room sink, the Las Vegas CBS affiliate reported.
The cat became an internet celebrity after the room’s next occupants (who happened to be veterinarians in town for a pet medicine conference) discovered it and posted about it on TikTok.
However, the feline who stayed well past checkout isn’t the only pet to go missing at a hotel.
Two donkeys named Daisy and Duke were left behind at a Dorset location of U.K.-based budget hotel chain Travelodge last year. The owners remembered their forgotten animals and quickly returned to retrieve them, the Dorset Echo reported. A seagull was left behind at another Travelodge in the coastal town of Bournemouth.
“With nearly 19 million customers annually staying at our 580 U.K. Travelodge hotels, including our six hotels in Dorset, for thousands of different reasons, we do get a range of interesting items left behind,” a Travelodge spokesperson said earlier this year.
TPG reached out to a few major hotel brands to see what other extraordinary items wind up in a hotel's lost and found.
It turns out that Excalibur and Travelodge aren’t the only hotels where pets go to hide: The staff at the pet-friendly Moxy Times Square in New York City received a guest request to help find a lost pet.
While the Moxy team expected to go looking for a dog or a cat, it turned out the guest’s snake was lost and had slithered into a bathroom space. The toilet had to be removed to retrieve the pet.
Other prized possessions left behind include jewelry — and a hefty sum of it. A guest staying at Canaves Oia, a luxury boutique hotel on Santorini, left roughly $70,000 worth of jewelry in the in-room safe. However, the hotel team didn't feel comfortable putting a Rolex, Cartier bracelets and other fine baubles into a box and just shipping it to the United States.
“The guest was in Los Angeles, so I took it myself,” Markos Chaidemenos, managing director of Canaves Oia, said via email. “I had a trip to Vegas, so I brought the jewelry to Vegas [and] then gave it to a trusted friend, a travel agent who was headed to L.A. We were able to provide door-to-door delivery!”

The team at Boston’s Liberty Hotel, part of Marriott’s Luxury Collection, recently found a collection of framed paintings and drawings, including a turn-of-the-century Rembrandt print reproduction.
“Most lost and found is mundane … cell phones, chargers, clothing, etc.,” said Adam Butner-Burroughs, room manager at the Liberty Hotel. “But occasionally something interesting pops up.”
It’s hard to top art from the Golden Age. However, other valuables like an $800 hair dryer (“Who knew hair dryers went up that high?” asked Butner-Boroughs) also got left behind over the years.
Guests might be forgetful, but they are also grateful once they reunite with their possessions.
The team at Relais Christine, a luxury boutique hotel on Paris’s Left Bank, performed a stuffed animal search-and-rescue miracle ahead of a transatlantic flight.
A child’s beloved teddy bear got sent away with the linens and laundry the day before the family flew back to the U.S. By early afternoon the next day, the laundry team found the beloved teddy bear. However, time was ticking before the guests left for the airport.
The stress was high, fueled by the fact the laundry facility was 30 miles away from the hotel in the suburbs of Paris. Just as the guests loaded luggage into their taxi for the airport, another taxi with the bear arrived just in time for Teddy to switch cabs and head back to the U.S.
“The daughter was about 6 years old, so it was THE teddy bear: irreplaceable!” a spokesperson with the Relais Christine told TPG via email.
The above-and-beyond service extends to Las Vegas, where guests at Aria Resort & Casinos attended Cirque du Soleil’s "The Beatles LOVE" show at The Mirage and purchased a “Blackbird” Beatles shirt from the gift shop. They forgot the shirt at the hotel and didn’t realize they left it behind until they got back home in Michigan.
The Aria team worked with The Mirage and multiple departments at both resorts to retrieve the shirt and get it back to the Michigan couple.
“The husband was extremely grateful for the over-the-top service we provided and expressed his gratitude by sending a large gift basket with all the 'Tastes of Michigan,’ which included sodas, chips, candy and healthy snacks hailing from his beloved home state,” the Aria concierge said via email.
Sometimes all you need is love — and a diligent hospitality team — to retrieve your memorabilia. Or pet.
TPG featured card
Rewards
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


