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Hospitality industry and airlines help Ukrainian refugees

March 05, 2022
7 min read
Ukrainians In Odessa Turn Food Court Into Aid Hub Before Expected Russian Assault
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Russia’s invasion of Ukraine has now forced more than 1 million people to flee across Ukrainian borders, the United Nations High Commission for Refugees, Filippo Grandi, said in a Tweet on Wednesday. Most refugees are heading to European Union countries via Poland, Romania, Slovakia and Hungary, said EU Home Affairs Commissioner Ylva Johansson.

Many more Ukrainian refugees will certainly be seeking assistance in the coming days and weeks. And help is pouring in from around the world in many forms from people, organizations and companies, including those in the hospitality and transportation sectors.

Here’s a roundup of some of the ways that help is coming and ways that you can add your support.

airbnb offers 100,000 rooms

On Monday, February 28, Airbnb and its nonprofit partner, Airbnb.org, announced an offer of free, short-term housing to up to 100,000 refugees fleeing Ukraine. These stays will be funded by Airbnb, Inc., donors to the Airbnb.org Refugee Fund and many Airbnb hosts.

The offer of support was made via to letters to leaders in Poland, Germany, Hungary and Romania. “While Airbnb.org is committing to facilitate short-term housing for up to 100,000 refugees fleeing Ukraine, it will work closely with governments to best support the specific needs in each country, including by providing longer-term stays,” the company said in a statement.

(Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)

A grassroots effort by individuals around the world is joining this effort. We spotted Facebook posts mentioning that some people were booking and paying for nightly and week-long stays in Ukrainian cities and then contacting the hosts directly to let them know that the rooms could be made available to refugees.

Uber offers rides and has an in-app donation button

Rideshare company Uber said that while it had paused operations throughout Ukraine “to protect the safety of drivers and riders,” it would be providing unlimited free trips between the Ukrainian border and Polish cities to help out refugees and their families. Uber is also offering free transportation for staff at Migrant Welcome Centers and for the delivery of goods to warehouses in Poland.

(Photo by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)

Uber is also adding an in-app donation buttons that will allow riders to donate to the International Rescue Committee and match donations up to $1 million. And it is working with the International Red Cross to transport 60 tons of essential supplies to communities in Ukraine.

Stay the Night, Budget Traveller, Hopper and Virgin Media offer aid

Stay the Night and Budget Traveller are asking any hotels, hostels, hosts and accommodation providers willing to provide accommodation for refugees fleeing Ukraine to add their names to a Hospitality for Ukraine directory the company is putting together.

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"In less than a week, we have seen over 100 accommodation providers sign up to our Hospitality for Ukraine platform and offer free accommodation to refugees fleeing the war in Ukraine,” Stay the Night said in a statement. “In the worst times, it is incredibly humbling to see the hospitality industry pull together."

Hopper is making $50,000 in Carrot Cash booking credits available to refugees from Ukraine in need of accommodation assistance. Those seeking help can use this form to apply for up to $200 in Carrot Cash credits.

British telecommunications company Virgin Media O2 said that to help its customers in Ukraine and in the U.K. stay in touch, the company removed charges for data use in Ukraine and is also crediting back charges for calls and texts to and from Ukraine and the U.K. The initial period for this offer is March 6, but it may be extended.

Airlink activates Europe Regional Response Plan

Elsewhere, Airlink, a humanitarian relief organization that connects airlines and nonprofits to help communities in crisis, has activated its Europe Regional Response Plan and is working with its partners to send relief supplies. Individuals may donate cash and/or United Airline miles to help support these efforts.

Throughout March, Wizz Air is making 100,000 free seats available for Ukrainian refugees on flights leaving Ukraine’s border countries (Poland, Slovakia, Hungary, Romania) and low cost ‘rescue’ fares for refugees stranded in other locations. Find more details on that here.

(Photo by Urbanandsport/NurPhoto via Getty Images)

And while Ukraine airspace is closed to civilian aircraft, some individuals are making informal arrangements to donate airline miles to purchase onward tickets for Ukrainian refugees who have made their way to other countries.

Restaurateurs and bakers offering help

Bakers Against Racism has activated its network to mount the global Bake for Ukraine campaign. The group is asking “all bakers, chefs, home cooks, artisans and people from all walks of life to join in an emergency bake sale to raise funds for those who are providing food, shelter, transportation, and medical services.”

And José Andrés’s nonprofit World Central Kitchen is serving meals to Ukrainian refugees at eight border crossings in southern Poland. The organization is supporting local restaurants preparing meals in five Ukrainian cities, including Odessa and Lviv, WCK said on its website. And WCK teams are on the ground in Romania and Moldova and will soon be in Slovakia and Hungary. To help with this effort, donate here.

More way to help the people of Ukraine

In addition to organizations listed in this TPG article, there are hundreds of other vetted and legitimate organizations helping Ukrainian people and refugees, including Doctors without Borders, the Ukrainian Red Cross and the International Committee of the Red Cross.f

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.