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Hilton, Airbnb brace for softening travel demand. Here’s how to benefit

Aug. 08, 2024
4 min read
BEN SMITHSON/THE POINTS GUY
Hilton, Airbnb brace for softening travel demand. Here’s how to benefit
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Lodging brands like Hilton and Airbnb aren’t exactly hurting for cash these days, but there are signs it’s about to be lights out on the post-coronavirus pandemic boom of sky-high rates and an unlimited pool of people willing to pay.

Hilton this week reported a $422 million profit for the second quarter, while Airbnb’s profit clocked in at $555 million for the same timeline. Both companies, while tending to different types of travel, reported robust demand in the lead-up to the midyear report.

The week of July Fourth was the highest revenue week ever for Airbnb in North America. At Hilton, the company is riding high on the return of business and group travel demand — echoed by leaders at competitors Marriott and Hyatt in recent days — as well as the integration of newly acquired brands like Graduate Hotels and NoMad and fresh partnerships with AutoCamp and Small Luxury Hotels of the World.

But there are warning signs out there, too.

Airbnb’s stock price tumbled after its earnings report this week cautioned a slowdown in bookings is likely through fall due to “shorter booking lead times globally and some signs of slowing demand from U.S. guests.” Further, while he wasn’t hitting the panic button, Hilton CEO Christopher Nassetta noted this week on a company earnings call that there are “softer trends in certain international markets and normalizing leisure growth” before later adding “It's not cratering in any way. It's just soft.”

The sentiment echoes similar trends outlined in Hyatt and Marriott earnings calls. Hyatt CEO Mark Hoplamazian noted the company expected a slower demand through fall before picking up steam again around the holiday travel season.

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So, what does that mean for you?

While it’s highly unlikely companies are going to start massively discounting hotel rates or vacation home rental stays, there are likely to be some degree of promotions to generate demand. You can already find that in the luxury hotel sector, where ultra-luxe hotels like Raffles Boston offer third-night-free promotions to guests.

It's not out of the realm of possibility to see more of this — or outright rate cuts — trickle into other segments of the hotel market, especially in more affordable tiers, where brands have been struggling in light of a budget hotel downturn. Choice Hotels, the parent company of brands like Cambria and Comfort, offers as much as a 25% discount on stays of two nights or longer during its ongoing summer sale.

Don’t get too excited by the idea of overall rate discounts. The mantra coming out of the pandemic was hotels were reluctant to cut rates too much or else they ran the risk of not being able to get them back to normal pricing. Further, rate discounts weren’t leading to busier hotels during the health crisis.

But in normal times, it’s not out of the question to see hotel rates come down to stimulate travel. The latest inflation data from the U.S. shows hotel rates are down roughly 3% from a year ago. That’s not necessarily felt everywhere, but it does show hotel owners are willing to cut prices to win your business back — especially with tougher economic times potentially on the horizon.

If you do your homework, you might be able to save some money on a last-minute fall getaway to your favorite hotel or Airbnb.

Related reading:

Featured image by BEN SMITHSON/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.