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Hainan Airlines axes limo service for business-class passengers

Sept. 29, 2019
2 min read
Hainan Airlines_787-9_Business_PEK-ORD
Hainan Airlines axes limo service for business-class passengers
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Hainan Airlines shared on its website that it has discontinued its chauffeur service for business-class passengers, effective September 25, 2019. If you've already made a reservation for the service, it will still be honored, but no future reservations can be made.

The carrier says that it will "provide more diversified services to meet the needs of passengers," but shared no additional details as to what that could mean. Hainan only offered its limo service on a handful of routes and only for revenue tickets, but often the carrier's phenomenal business-class fares qualified.

Business class on board Hainan's 787-9 (Photo by Javier Rodriguez / The Points Guy)

While this development is disappointing, it's certainly not out of the norm for the industry. Recently, Etihad cut its chauffeur service for business- and first-class passengers traveling on award tickets, and Emirates has also restricted its offering to those who have purchased revenue tickets in business or first class.

Hainan is generally regarded as one of the top Mainland Chinese carriers, and it currently offers nonstop service from seven U.S. cities to multiple destinations in China. However, the parent company of the airline, HNA Group, has been struggling financially amid an economic slowdown in China as well as the ongoing trade war with the United States. As a result, the airline will be dropping its twice-weekly nonstop flight between Las Vegas (LAS) and Beijing (PEK).

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.