Following NYC's COVID-19 travel rules? Expect to hear from the sheriff
I had been home for 24 hours when I got the first text message from sheriff's office. The next one came two days later. They were too long to fit on a single screen, their tone ominous. I was threatened with large fines.
If you've traveled to New York City recently from out of state, this might sound familiar. And no, I haven't committed any crimes. But in the era of COVID-19, this is what you can expect in New York City if you follow -- not break -- the rules. Like me, you might be hearing from the sheriff.
The current state of travel in New York
In a year that completely derailed all of my typical travel plans, I opted for just a few trips, all to visit family. I took two extended trips to Minneapolis to visit my sister and her new baby, leaving enough time for self-isolation and testing -- two new, time-consuming necessities for safe travel in a pandemic.
Both times, I returned home to New York City. In the patchwork of state regulations impacting travelers in the COVID-19 era, New York's are some of the strictest.
To avoid a 10-day quarantine upon arrival, most travelers are required to get two COVID-19 tests -- one before entering the state and one after. If both tests are negative, the required isolation time can be cut from 10 days to just four or five, depending on how quickly your test results come back.
The state is tracking this activity via its Traveler Health Form -- a document that evolved significantly throughout 2020. This form can be filled out online, or at the state's major airports upon arrival.
Wanting to travel the "right" way in dangerous times, I was meticulous about the form and sought it out on the way home following both of my trips, once in early September and again in late December.
Filling out the form and what I saw at the airport
Back in September, New York's required traveler form was treated almost as an afterthought by my airline, Delta.
A flight attendant made an announcement about it as we were exiting the aircraft, leaving little time to find the form online, fill it out, and show that it had been completed to a single, very overwhelmed Department of Health representative waiting at the gate. Many passengers on the flight simply walked by the representative without completing the form.
When I flew home at the end of December, following my second trip (also on Delta), the change was noticeable. The form was announced at the gate in Minneapolis before the flight, and again by a flight attendant at the beginning and end of the flight itself.
When I entered the baggage claim area at Laguardia Airport's Terminal D, there was also a table set up with health forms, and a Department of Health representative standing by to collect completed forms and answer questions. Was it possible to simply avoid this area and proceed as normal through baggage claim? Probably. But it was reassuring to see much more visibility around this process.
The form, too, had changed. Back in the fall, it required some basic information and simply reminded you of the state's quarantine requirement (14 days back then, instead of 10) and took your information for possible contact tracing.
The new version of the form asks for more specifics, including your flight number and seat assignment, and asks you to affirm that you've taken the first, pre-entry COVID-19 test that lets you shorten the required quarantine. It also asks if you're symptomatic. If you have taken the pre-entry test, you'll be served a somewhat intimidating warning about having to show those test results to the New York Department of Health upon request.

Related: A state-by-state guide to COVID-19 travel restrictions
On the ground in NYC
If you live or are staying in New York City, you'll almost certainly be contacted by the city or the state after completing the travel form.
When I flew in September, I was contacted twice after my trip by phone by city-employed contact tracers. They confirmed that I was following quarantine protocols, and encouraged me to get tested after a period of isolation. They also sounded exhausted, and when I thanked one of them for her hard work as a contact tracer, she started crying. So it wasn't entirely surprising to witness a change in protocol following my next re-entry into the state.
By December, this process had changed significantly. Instead of the local health department, this process is now handled by the New York City Sheriff's Office -- a somewhat obscure city law enforcement agency that works parallel to the NYPD. In addition to busting up illegal parties and other kinds of COVID-10 super-spreader events in the city, this agency has organized a Travel Unit that's knocking on doors to enforce individual traveler quarantines. It's also sending the ominous sounding text messages.
This is the initial text I received:
This is a message from the New York City Sheriff. It is state law that travelers to New York, like yourself, quarantine for 10 days from arrival to prevent the spread of COVID, unless you qualify to 'test out,' which may shorten quarantine. By quarantine, we mean you must stay away from other people for 10 days. You cannot leave where you are staying except for emergencies, to get medical care, or to leave the state. If you break this law, you may have to pay a large fine. You must answer our call (the number will start with 929-296) or answer your door if someone from the Travel Unit visits. If you need a safe place to quarantine, call 212-COVID19 and press 4 for a hotel. Learn more at https://coronavirus.health.ny.gov/covid-19-travel-advisory. Thank you for keeping NYC safe and healthy. Please text the letter C to confirm you are quarantining today.

In subsequent days, I was sent two additional messages, both of which asked me to confirm that I was quarantining, per the state requirement.
I have not been visited at home by the Travel Unit, and it's not clear how large the "large fines" mentioned in the text messages could be. The Sheriff's Office, which is run out of the city's Finance Department, has not yet responded to a request for additional information.
I've followed the rules so far, and completed the pre-entry COVID-19 test. I'm going for my second test this week. It should be interesting to see how -- or if -- the messaging changes once I have my results.
Related: What to expect at NYC's best hotels during COVID-19
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

