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Emirates to bring back on-the-ground premium experience as of July 1

June 30, 2020
3 min read
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Emirates to bring back on-the-ground premium experience as of July 1
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Emirates announced on Tuesday that as of July 1, it will be reinstating its full premium on-the-ground experience for first- and business-class passengers. Though, as with most things regarding travel and coronavirus, there will be some modifications.

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At the airport, the airline’s signature Chauffeur Drive Service will be reinstated for first- and business-class passengers at Dubai and some other cities around the world — including London (LHR) — as of 10 a.m. on July 1. Drivers in Dubai will wear gloves and masks, and high touchpoints of all cars will be sanitized at the end of each trip. At the end of each shift, cars will be cleaned and disinfected inside and out. In Dubai, cars will be limited to three passengers but larger vehicles will be available on request for groups of four.

Related: Dubai will reopen to tourists July 7 — here’s what you need to know

It’s worth noting that the Chauffeur Drive Service is not available to passengers who booked first- or business-class tickets using points or those booked through its partner airline, Qantas.

(Photo courtesy of Emirates)



As of July 1, just one of the airline’s lounges in Terminal 3, Concourse B at Dubai Airport (DXB) will be open, and eligible first-class, business-class and Emirates Skywards members will be permitted entry. Once inside, passengers can expect a different experience than they might be used to. Passengers will be required to wear masks in the lounge, and there will be a reduced number of seating areas to aid social distancing. Complimentary hygiene kits will be readily available in the airport for those who require masks, gloves, sanitizer or wipes. The buffet offering will be replaced with hygienically sealed meal boxes. Drinks, including spirits, will be available in single-serve bottles, meaning shared drinks like wine and Champagne will be temporarily suspended.

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(Photo courtesy Emirates)
(Photo courtesy of Emirates)



The airline has set out several measures to ensure the safety of passengers and employees. One such initiative will be accessing the lounge using biometric gates and facial recognition technology. Cleaning will be ramped up, too, as tables and chairs will be sanitized by a member of staff after each passenger use and at the end of each day, the lounge will be sanitized and fumigated. More of Emirates’ lounges around the world are set to open in the coming months.

(Photo courtesy of Emirates)



Related:When are the best and worst times to visit Dubai?

Onboard, First Class Suites and lie-flat business class seats will remain in use, but the onboard service has been modified. Social areas, like the bar on the A380, remain out of use. The airline said that crew will wear full PPE and toilets will be cleaned more frequently.

The reintroduction of this ground service for premium passengers coincides with the return of several daily Emirates flights from Dubai (DXB) to Heathrow (LHR), also on July 1.

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at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.