



Beyond these token freebies, I value Diamond status for the following reasons:
1) I got 4 choices benefits. In the end I received 50,000 miles, a $200 Delta gift certificate, and gifted Gold status to a friend for 13 months. While this was somewhat of a fluke, I'll continue to receive two of these choices every year I requalify.
2) Almost 100% upgrades on domestic tickets. As a Platinum I was near 90%, so I imagine as a Diamond I'll be even higher. I mostly purchase cheap tickets, so this is an amazing benefit to me. As a Platinum I got upgraded 6 days out from each flight and as a Diamond it should be 7.
3) Upgrades on award tickets. I can book an award ticket at 6 days out and get a confirmed upgrade- this works well since Delta releases a ton of award space at the last minute and doesn't charge a last minute redemption fee. No other airline (that I know of) does this
4) Unlimited free changes to award tickets- this is needed when booking crazy Delta awards since they release a lot of space at the last minute
5) Good customer service- the Delta Diamond line reps do aim to please
6) Free same day confirmed changes and even sometimes with the flexibility to change flights to a co-terminal (this is huge with having the ability to fly out of/ from JFK/LGA/EWR)
7) Escort service when flying into JFK internationally- reps meet the plane and take you through immigration. A very nice touch and a service provided even when you fly coach
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