First look: Delta’s Comfort+ and economy cabins on the 'new' Airbus A350
Delta Air Lines just quietly inaugurated service with its 'newest' jet: the Airbus A350.
While the Atlanta-based carrier already operates 17 A350s, the airline is in the midst of adding nine used A350s to its fleet.
These jets will comprise the “35L” sub-fleet for Delta, as the carrier is keeping the legacy cabins while it works to meet the surging demand for international travel.
These planes were picked up from LATAM, after the bankrupt South American mega-carrier — which is partially owned by Delta — said it would retire its A350 fleet.
Unlike Delta’s flagship four-cabin A350s, these ex-LATAM jets are arranged in a unique three-cabin configuration, featuring Delta One, extra-legroom Comfort+ and standard main cabins.
After picking up these jets, Delta did a nose-to-tail refurbishment, adding its signature branding, entertainment systems and speedy Wi-Fi to the plane.
While Delta will ultimately retrofit these planes with its flagship onboard experience, the airline is temporally flying these “inferior” A350s on routes from Hartsfield-Jackson Atlanta International Airport (ATL) to Dublin Airport (DUB), Seattle-Tacoma International Airport (SEA) and Arturo Merino Benítez Airport (SCL) in Santiago, Chile.
Within a week of entering revenue service for Delta, TPG was onboard the first ex-LATAM A350, registered N575DZ, for the nine-hour flight from ATL to SCL.
Though I already published my full review of the Delta One experience on the “35L,” I also caught a glimpse of the coach cabin when I boarded, so here’s a first look.
Delta’s largest-ever Comfort+ cabin
When you enter this A350 and turn right, you’ll find yourself staring at the largest Comfort+ cabin that Delta offers.
With a whopping 63 seats spread across seven rows, it should be much easier for Medallion members to clear upgrades on this aircraft.
As for the seats themselves, they look comfortable with Delta’s signature leather padding.
All coach seats measure 18 inches wide, and the extra-legroom Comfort+ seats offer about 35.5 inches of pitch.
Another interesting addition (or perhaps a legacy feature from the old LATAM cabin) is that each Comfort+ seat, excluding the bulkhead, has a retractable footrest underneath the seat in front.
This should make it a bit easier to get comfortable while sleeping, though it could interfere with your under-seat storage.
Each Comfort+ seat has access to a universal AC outlet underneath each seat, along with a USB-A port below the entertainment screen.
(Photo by Zach Griff/The Points Guy)
A sea of Main Cabin seats
The remainder of the coach cabin features 246 standard main cabin seats, arranged in a 3-3-3 configuration.
Like Comfort+, the seats measure 18 inches wide, though they offer 31 inches of pitch. (Delta's existing A350s are 17.4 inches wide.)
I’d recommend selecting a spot in exit row 37, which has preferred seats, if you’re looking for additional space to spread out without splurging on Comfort+.
Each seat features a bi-fold tray table that measures 16.5 inches wide and 9.5 inches long. There’s even a cup holder available when the tray table is stowed.
As mentioned, every coach seat has a 9-inch touchscreen TV, which is loaded with Delta’s proprietary inflight entertainment software.
I didn’t measure the recline, but it looked to be generous, especially in the extra-legroom Comfort+ section.
Each seat features a winged headrest, which can help cradle your neck when you’re sleeping.
You’ll find more than 300 movies and 100 TV shows, along with a moving map and other information on the entertainment system.
Unfortunately, the plane doesn’t have a tail camera, which is a popular feature that you’ll find on A350s operating for other carriers.
Delta installed Gogo’s 2Ku Wi-Fi connectivity, which offered fantastic streaming speeds during my flight. The one downside is the cost — a one-time pass cost $40.
There are six standard-size lavatories in the coach cabin, four between the two coach cabins and two at the rear of the aircraft.
No Premium Select recliners
For Delta, the goal with its used A350s was to get them in service as soon as possible.
With surging travel demand (and early retirement of the airline’s Boeing 777s), Delta needed more widebodies to support a robust international schedule.
That’s why the planes aren’t (yet) undergoing a complete retrofit — the airline needed them to be in the sky yesterday.
As a result, these planes don’t feature Delta’s signature Premium Select recliners, which have grown in popularity in recent years.
Premium economy usually comes at a modest upcharge compared to business class, and it packs some flyer-friendly amenities, such as larger seats, additional recline and upgraded service in a more intimate cabin.
However, LATAM didn’t offer premium economy on its A350s, so Delta won’t have this cabin available until these planes get retrofitted.
That’s too bad for the airline, as it’s been able to convince more and more travelers to purchase upgrades to these snazzy recliners.
Bottom line
Delta has an interesting new configuration on its latest wide-body jets. The used A350s that the carrier is picking up from LATAM feature just a business-class and coach cabin, which is split between extra-legroom and standard economy.
Of course, the airline likely would've preferred to retrofit these planes with its popular premium economy recliners, but time was of the essence. With demand for international travel rebounding, Delta needed to get these jets flying.
That said, the coach cabin is up to the latest Delta standards. Each flyer will enjoy a leather seat, with personal televisions, power outlets and access to fast Wi-Fi. The seats are even a half-inch wider than the ones on Delta's existing A350s.
All told, for those sitting in the back, Delta's used A350s may actually represent an upgrade, especially if you score one of the 63 Comfort+ seats for free as an elite member.
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
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Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.