Life in limbo: COVID-19 border restrictions separate thousands of families
As the coronavirus epidemic progresses, much of the world has settled into a temporary routine: Masks, social distancing, working from home, homeschooling. Yet the ripple effect of the COVID-19 disruption extends far beyond physical restraints, even for people who have avoided contracting the disease thus far.
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Bi-national families and couples have been separated for months as countries worldwide closed their borders, hoping to halt the spread of the coronavirus. But some couples have begun petitioning their governments for leniency as the pandemic passes the half-year mark worldwide. In fact some European countries have agreed to let foreigners in if they can prove they are in a committed relationship with an EU citizen. Norway, Austria, Denmark and the Netherlands all now allow or are considering allowing cross-border couples. Family members, though, still aren't allowed in many cases.
Stranded in Seoul
Under normal circumstances, many travelers might fancy a summer week in Korea. But for third-year medical student Jennifer Tu, 25, a recent week in Seoul represented a nightmare.
Denied boarding for a connecting flight through Hong Kong due to border restrictions, Tu found herself stuck in limbo for nearly a week at Incheon International Airport (ICN) without an onward flight, living out her own 2020 dystopian version of Tom Hanks's "The Terminal."
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Tu was en route to Shanghai to care for her mother, who had recently suffered a life-threatening stroke while visiting extended family. After Tu's mother miraculously pulled through, local medical authorities urged Jennifer to take on as much of her mother's daily care as possible in order to aid her recovery and rehabilitation.

Tu immediately put her studies on hold for a year in order to help out. But two additional major obstacles stood in the way: As a U.S. citizen, Tu had to obtain an emergency visa from the Chinese consulate in order to enter the country. Furthermore, China's stringent border control restrictions limit foreign airlines to one international arrival per week.
For many weeks, a ticket from the U.S. to Shanghai (PVG) was well-nigh impossible to find at any price point. While waiting and praying, Tu supported her mother by recording videos for hospital staff to play by her mother's bedside.
Related: Reopening soon? A country-by-country guide to coronavirus travel restrictions
Tu finally managed to secure a flight to Shanghai: RDU-SEA-ICN-HKG-PVG. But both Tu and her airline overlooked that Hong Kong had closed its borders to transit passengers at the time — until an airline official refused to let her board her flight from Seoul to Hong Kong.
"I’ve been stuck in this airport with no exit plan," Tu told friends in a despondent Facebook update two days into her week-long sojourn at ICN. "It turns out that none of the Chinese airlines are willing to sell tickets to a non-Chinese national, even one with an emergency visa."
Related: This 8-hour health screening could become the new norm for international travel

As the clock ticked down, Tu and her team finally managed to find a unicorn flight, just two days before her emergency visa expired: a whopping $8,800, from Seoul to Shanghai via Osaka.
Upon arriving in Shanghai, Tu entered quarantine at a government-monitored facility, and will be able to rejoin her mother once her 14 days are complete, assuming she shows no signs of COVID-19.
Families separated as countries fight COVID
Tu's grueling ordeal is just one example of the impact of global border closures designed to curtail the spread of COVID-19. The Tu family is just one of thousands that have been affected by recent restrictions. Binational families have begun using the hashtags #LoveIsNotTourism and #LoveIsEssential to raise awareness for couples separated by border restrictions, while a Facebook group of more than 8,000 members offer solidarity, encouragement and resources for each other.
The European Union eased up on its restrictions on July 1, opening up the countries to a select number of "safe zone" counterparts. The U.S. was pointedly left off of that list, as well as the most recent update on July 15, due to its steadily increasing number of COVID-19 cases (although individual countries within the EU are allowed to make their own rules for international entry, such as in Croatia's case).
Elsewhere, select countries are tentatively inviting U.S. travelers back, primarily in tourist-friendly Caribbean island nations. But as a whole, travel freedom is nowhere near what it was just five months ago.
In the TPG Lounge Facebook group, readers chimed in to share their stories of separation with us. "My father passed away in April," Fred S. told TPG, "and I had to watch it happen on FaceTime." The next commenter responded, "Ditto, in March. My condolences, Fred."
"The current travel ban for US citizens prevents me from being able to help out my mom when she had recent unexpected surgery," Shingo T. said. "My entire family lives in Japan and I usually go there about every one to one and a half years. My mom and my aunts and uncles are all older, so I try to visit while I can."
Anne C. told TPG that she and her significant other have been separated since March 1. "I'm European (Schengen) and he is American," she said. "[We're] looking at reuniting in the Caribbean, spend[ing] 14 days there and enter[ing] the U.S. from there."
"I am used to traveling to Europe five or six times a year, and right now the travel restrictions make it impossible," Amanda C. said. "Thank goodness for Skype, or I’d be going out of my mind. I really hope the U.S. gets [its] act together soon so we can travel again."
The separations don't just apply to international relationships: Domestic boundaries have also posed issues, even for people willing to risk potential exposure to COVID-19 right now. "I work for the military, and we have a 100-mile radius travel restriction," Lynn L. said. "My husband lives and works in another state. I used to go home every weekend to spend time with him and the grands. Now I can't go."
"I haven't seen my boyfriend since March," Shana G. told TPG. "He went to Michigan to look after his elderly father just as the lockdowns were starting. His dad ended up having COVID and the flu at the same time. Fortunately he has recovered, but he still needs help. I would visit, but I'm afraid of catching COVID, so I'll only fly if absolutely necessary."
Kat K. lives in D.C., while her partner lives in Vienna, Austria. In late March, Kat took the last available KLM flight to Vienna, transiting in Amsterdam. However, she was denied boarding in Vienna because she didn't have a negative COVID-19 test to show. "At the time of my departure, [officials] were only asking for tests from people entering by land, plus tests weren’t popular in the U.S. in late March, especially for people with no symptoms. I was given the option to either go back to the U.S. (!!!) or to go to Greece (I have a greek passport), so I chose the latter."
Related: Why it's important to keep your travel plans flexible right now
Kat's partner followed a few days later with a 24-hour flight transiting Vienna to Frankfurt to Zurich to Athens, complete with an overnight layover in an eerily empty Athens, at five times the usual price. (The usual route is a two-hour direct flight.) "Neither of us know when we can go back 'home,' and we’re paying rent for two empty houses," Kat said.
Many travelers may continue to find themselves in Kat's situation for some time to come. COVID-19 cases continue to spike in the U.S., with numbers well exceeding original records from the beginning of the pandemic. As of mid-July, the U.S. has the most cases of coronavirus in the world by a long shot, with nearly 3.5 million cases and 137,000 deaths as of July 16.

Until we find a vaccine, or manage to flatten the curve of infections, most travelers separated from their families will have to continue to love from afar. Others, like Tu, must move heaven and earth to help their loved ones. "Very simply, if my mother needs me, I’ll be there," Tu said during her time in the Incheon airport. "I love you, Mama. Wait for me, as I wait for you."
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Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

