Computer Systems Outage Briefly Disrupts Several Airlines
A malfunction in a widely used system for selling tickets to airline passengers briefly fouled up flights and reservations Tuesday, but was fixed within minutes, according to reports.
Those affected including American Airlines, with further reports of problems at JetBlue and Alaska Airlines. The error seem to have originated with computer systems by Sabre, a Texas-based company.
"Earlier today, Sabre had a brief technical issue that impacted multiple carriers, including American Airlines," AA spokesman Ross Feinstein said in an emailed statement. "This technical issue has been resolved. We apologize to our customers for the inconvenience."
On Twitter just before noon, Eastern time, Sabre said it was working on a fix.
"We are aware of the issues facing some of our customers. Recovery is in progress. We apologize for the inconvenience."
It wasn't clear exactly how many people were affected, where the outages occurred or what exactly went wrong. A passenger's Twitter post at from Phoenix Sky Harbor International Airport (PHX) complained of computers being down in the morning. At 8:35am, AA responded the post, apologizing for the "hiccup" and promising flights would soon be underway.
Alaska and JetBlue did not immediately respond to requests for comment.
TPG featured card
at Bilt's secure site
Terms & restrictions apply. See rates & fees.
| 1X | Earn up to 1X points on rent and mortgage payments with no transaction fee |
| 2X | Earn 2X points + 4% back in Bilt Cash on everyday purchases |
Pros
- Unlimited up to 1 Bilt Point per dollar spent on rent and mortgage payments
- Elevated everyday earnings with both Bilt Points and Bilt Cash
- $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
- $200 Bilt Cash annually
- Priority Pass membership
- No foreign transaction fees
Cons
- Moderate annual fee
- Housing payments may include transaction fees, depending on the payment method
- Designed primarily for members seeking a premium, all-in-one card
- Earn points on housing with no transaction fee
- Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
- 2X points on everyday spend
- $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
- $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
- Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 3 months + $300 of Bilt Cash.
- Priority Pass ($469/year value). See Guide to Benefits.
- Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.