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Chase unveils opening details for 2 new lounges, more updates

Nov. 12, 2024
5 min read
Chase Sapphire Lounge LaGuardia LGA
Chase unveils opening details for 2 new lounges, more updates
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Chase's portfolio of airport lounges continues to grow with the opening of two new outposts.

The issuer announced on Tuesday that its newest Sapphire Lounge by The Club is now open. As of Nov. 12, the location in Phoenix Sky Harbor International Airport (PHX) is welcoming travelers.

The next location to open, at San Diego International Airport (SAN), will open Friday, Dec. 6.

Furthermore, Chase also shared an updated timeline for when its three other upcoming domestic lounges will open. It includes:

  • Philadelphia International Airport (PHL): Terminal D/E Connector — opening early 2025
  • Las Vegas' Harry Reid International Airport (LAS): Terminal 1 C gates — opening mid-2025
  • Los Angeles International Airport (LAX): Tom Bradley International Terminal — opening TBD

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Chase's new Phoenix outpost is in the South 1 Concourse of Terminal 4 near the gates for Southwest Airlines and American Airlines. The San Diego location will open in Terminal 2 West.

Phoenix chase lounge
CHASE

The issuer didn't host pre-opening tours in Phoenix, but it teased some of the top amenities that travelers can find in this new lounge, including panoramic tarmac views from large windows, a flagship bar and an indoor "patio" space in the airport's concourse area.

The lounge's dining offerings are served from a retrofitted Airstream food truck that is being catered by Phoenix's popular The Larder & The Delta restaurant. Coffee will be served from Arizona-based Press Coffee, while wine picks will be curated from Parcelle.

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Note that this lounge measures just over 3,500 square feet, making it one of the smallest in the entire portfolio. At this size, I'd expect the Phoenix lounge to operate on a waitlist throughout the day. (It'll be open from 4:30 a.m. to 10:30 p.m. daily.)

Phoenix Chase lounge
CHASE

Meanwhile, the San Diego outpost will measure just over 10,000 square feet and feature a wellness area with private rest pods, facial treatments from Face Haus and digital meditations from Devi Brown. There will also be a la carte dining options curated by San Diego's Oscar's Mexican Seafood and coffee from California’s Groundwork Coffee.

In terms of design, Chase says that the new outpost is built to reflect the locale. With surfboards designed by a local muralist and a large digital wall displaying drone footage of the San Diego coastline, this lounge is poised to be unmistakably Southern Californian.

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The San Diego location will be open from 5 a.m. to 10 p.m. daily.

In addition to the airport lounges, Chase said that it'll debut a limited-time pop-up lounge in Las Vegas on Saturday, Nov. 16. The lounge, which will be located in Aria Resort & Casino, will offer food from Momofuku and cocktails from Apotheke. Note that this pop-up will exclusively be limited to Chase Sapphire Reserve® cardmembers.

"When we opened our first domestic lounge, we were clear that expanding our footprint and elevating the on-trip experience for our Sapphire Reserve cardmembers was a priority. Our openings in Phoenix and San Diego, in addition to the expansion of lounge access in locations where our customers live and travel, continues along our goal of delivering this highly sought after benefit," Dana Pouwels, Chase's head of airport lounge benefits, said in a statement.

All of these new lounges join the issuer's existing outposts in six airports worldwide:

There is some bad news, though. Chase's terrace at Austin-Bergstrom International Airport (AUS) will be closing early next year. When this space opened, the issuer had shared that it would be temporary (but it didn't share how long it would be open). It turns out, airport authorities want to repurpose this space for public use, so Chase will be forced to vacate next year.

ZACH GRIFF/THE POINTS GUY

In an exclusive statement to TPG confirming the move, Chase said that "we’ve loved bringing our Chase Sapphire Terrace experience to life at Austin Bergstrom. As this was always a temporary activation, the space will close in March of 2025. We look forward to our cardmember’s continued enjoyment of this space through the coming holiday season before its planned closure."

For more details about the Chase Sapphire Lounge network, be sure to check out TPG's complete guide to the issuer's lounges.

Related reading:

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.