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Capital One Venture X Rewards and Venture X Business cards set to lose Plaza Premium lounge access

Jan. 02, 2025
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4 min read
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The Capital One Venture X Rewards Credit Card and the Capital One Venture X Business are the issuer's two premium travel rewards cards with lounge access. Unfortunately, starting March 1, cardholders will lose access to Plaza Premium lounges, a network of over 250 independently owned lounges worldwide. It's not all doom and gloom, though — most Plaza Premium lounges will still be accessible to cardholders via Priority Pass.

Capital One ends access to Plaza Premium lounges

According to Capital One's website, Venture X and Venture X Business cardholders will lose access to Plaza Premium lounges starting March 1. Additionally, some cardholders have received notice via recent monthly statements about the upcoming loss of access to the lounges.

CAPITAL ONE

As the Capital One website points out, this change won't affect access to most Plaza Premium lounges, most of which will still be accessible via Priority Pass membership with the cards.

Accessing Plaza Premium lounges with the Venture X and Venture X Business after March

Even with access to Plaza Premium lounges removed March 1, cardholders can still access most Plaza Premium lounges via their included Priority Pass membership.

For Venture X and Venture X Business cardholders (and authorized users) who aren't already enrolled in the complimentary Priority Pass membership that comes with the cards, it's a simple process:

  • Visit the Capital One Priority Pass page (or click on the link in your welcome email).
  • Enter your 16-digit card number.
  • Follow the prompts to finish creating your Priority Pass account.

You can then download and log into the Priority Pass mobile app to access your digital membership card and see an up-to-date list of accessible lounges while traveling.

Related: How to enroll in Priority Pass with eligible credit cards

However, there are some downsides to entering Plaza Premium lounges with Priority Pass.

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When entering the lounges via Priority Pass, guests will only have access to the lounge for two hours (if you enter with a credit card with direct access or via a business-class ticket, you can stay three hours), and you must pay to access showers. I witnessed this firsthand on a trip last month when I visited the Plaza Premium Lounge in Taiwan Taoyuan International Airport (TPE) with my Priority Pass membership; I was told I could only stay for two hours and had no access to the showers during my visit.

Additionally, not all Plaza Premium lounges are currently part of Priority Pass, including some in Brazil, Indonesia and other countries.

ZACH GRIFF/THE POINTS GUY

It's important to note that cards like The Platinum Card® from American Express and The Business Platinum Card® from American Express still include complimentary Plaza Premium lounge access, though they both charge much higher annual fees than the Venture X and the Venture X Business.

Bottom line

Despite the loss of direct access, cardholders will still be able to access most Plaza Premium lounges with their card's Priority Pass membership, albeit with a two-hour visit limit and a charge for shower access. While we hate to see benefits removed from cards, this one should not affect travelers much unless they are traveling to specific countries where the Plaza Premium lounges are not included in Priority Pass.

Related reading:

Featured image by ARROW STUDIO LLC
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
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