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Which is Better — British Airways' New Club World Suite or First Class?

Aug. 14, 2019
3 min read
Nicky Kelvin A350 Madrid British Airways Inaugural (10 of 10)
Which is Better — British Airways' New Club World Suite or First Class?
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The new and much improved Club Suite, the new business class on British Airways, has garnered a lot of attention and just debuted on the airline's new Airbus A350 last week. British also plans to install the new product on some of its Boeing 777s. While the Club Suite will be the highest (and best) class of service on BA's A350s, the 777s will also feature a slightly refurbished and smaller first class, which will be quite similar to the existing product.

But with such an improved business-class product in Club Suite, will first still be worth it?

You can read our review of first class on the 777 and our initial impressions of the Club Suite cabin on the A350 for a deeper look — a full review of the A350 will come when the aircraft begins long-haul service — but we already know that the similarities between the products are substantial. Both feature:

  • A 1-2-1 seating arrangement in a reverse herringbone layout, meaning each seat angles into either the window or the center of the plane
  • Direct aisle access, so no climbing over a neighbor to get to the aisle
  • Cabin with dedicated crew, though the Club Suite cabin is significantly larger than the first cabin.

The big X factor of the Club Suite product and the biggest benefit it has over first class is that each Suite has a sliding door. This provides far more privacy than any other class on British Airways.

Tne new Club Suite (Photo by Nicky Kelvin/TPG)

So, why pay more for first? The difference is in the soft product (i.e. the food, drinks, bedding and service), which was updated earlier this year. TPG reached out to BA directly to ask about the specific differences, and the airline provided the following list:

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  • Speedier check-in and security at Heathrow Terminal 5 thanks to the new First Wing (vs. Fast Track for Club)
  • Three-bag luggage allowance (vs. two bags in Club)
  • Concorde Room lounge access at London Heathrow Airport with an la carte menu and spa treatments (vs. limited buffet in Club)
  • Temperly London loungewear, slippers and amenity bag with Elemis skin care products (vs. basic amenity kits in Club)
  • Meridian headphones (vs. basic non-noise-cancelling headphones in Club)
  • A much smaller cabin
  • Dine on demand (vs. fixed meal times in Club)
  • Higher-standard dining and fine wines with crockery, cutlery and glassware from William Edwards, Studio William and Dartington
  • A larger bed with a foam mattress and microfiber mattress topper and 400-thread count bedding (vs. a basic flat-bed with basic bedding in Club)
(Photo by Nicky Kelvin/The Points Guy)
British Airways first class (Photo by Nicky Kelvin/The Points Guy)

British Airways insists that all these elements combined mean that the first experience is significantly better than the Club Suite experience, and therefore justifies the higher price tag, whether in cash or Avios. While British Airways does not currently have the best reputation in either class against the likes of Qatar and Cathay Pacific, the carrier continues to invest in its soft product to bring the quality up to that of other world-class carriers.

BA offers first on many long-haul routes, while the Club Suite will be slowly introduced on some routes beginning with Madrid, then Dubai, Toronto, Bangalore and others to follow. Ultimately, whether Club Suite or first is better is up to you and what you value most.

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Apply for American Express® Gold Card
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.