Singapore's Increasing Redemption Rates, Scrapping Online Booking Discount
Well, this is a huge bummer. Singapore Airlines KrisFlyer, the only Asia-based frequent flyer program to accept points from all four transferrable currencies (Amex Membership Rewards, Chase Ultimate Rewards, Citi ThankYou and Starwood Preferred Guest), will be undergoing a big devaluation on March 23. That gives you roughly three weeks to reserve flights at the current rates, and with the beloved 15% online booking discount.
According to an email sent to members this morning (including myself), the following will change as of March 23:
- Award rates will increase in various zones
- The 15% online booking discount will be discontinued — you'll pay the same online as you will over the phone
- Fuel surcharges will be discontinued for flights operated by Singapore and SilkAir
Obviously that last bullet is an improvement, but not all routes have been subjected to huge surcharges in the past.
As for award redemption rates, they're definitely increasing significantly — especially when you factor in the extra 15% you'll need to redeem once the online discount is gone. For example, TPG's Singapore Suites redemption from LAX to Tokyo (now first class on the 777-300ER), ran him 74,375 miles, or 87,500 miles before the online discount. That same award will cost 95,000 miles come March 23, representing a 28% increase over the current online rates.
Here's how the new vs. old Saver rates break down for flights from the West Coast (LAX and SFO) to Singapore:
| Class | Current Rate | After 15% Discount | New Rate | Increase (Incl. Online Discount) |
|---|---|---|---|---|
First | 107,500 | 91,375 | 118,000 | 29% |
Business | 80,000 | 68,000 | 88,000 | 29% |
Premium Economy | 65,000 | 55,250 | 65,000 | 18% |
Economy | 35,000 | 29,750 | 38,000 | 28% |
Meanwhile, here's the new vs. old rates for flights from NYC and Houston to Singapore:
| Class | Current Rate | After 15% Discount | New Rate | Increase (Incl. Online Discount) |
|---|---|---|---|---|
First | 110,000 | 93,500 | 120,000 | 28% |
Business | 85,000 | 72,250 | 92,000 | 27% |
Premium Economy | 70,000 | 59,500 | 70,000 | 18% |
Economy | 37,500 | 31,875 | 40,000 | 25% |
For other destinations, check out Singapore's old vs. new charts here.
Now the other part of the story here is the elimination of fuel surcharges. While none applied to TPG's booking example above (LAX to Tokyo), you will pay a hefty sum on some flights to and from Singapore.
Here's an example of the cash co-pay (fuel surcharges and taxes/fees) for a flight from New York-JFK to Singapore:
| Class | Current Cash Co-Pay (USD) | New Cash Co-Pay (USD) | Award Rate Increase | TPG Value of Extra Miles Used (1.5 cents each) |
|---|---|---|---|---|
Suites (First) | $240 + $46.22 | $46.22 | 26,500 | $397.50 |
Business | $230 + $46.22 | $46.22 | 19,750 | $296.25 |
Premium Economy | $220 + $46.22 | $46.22 | 10,500 | $157.50 |
Economy | $220 + $46.22 | $46.22 | 8,125 | $121.88 |
Assuming you value KrisFlyer miles at 1.5 cents each (as TPG does), you'll actually come out ahead in some cases. For example, the value of the increased mileage required for a one-way flight from New York-JFK to Singapore as of March 23 is less than the current cost of fuel surcharges for Premium Economy and coach awards. So if you're booking those two cabins and you value your miles at 1.5 cents apiece, it actually makes sense to book under the new rates.
Passengers booking business and first class will still come out ahead under the current chart, but it's still great to see that the eliminated surcharges do go a long way to offsetting this increase. So, if you're booking business or first class, it makes sense to get your tickets issued now. Meanwhile, if you're be traveling in Premium Economy or coach, you may come out ahead on or after the change kicks in on March 23.
Note that Singapore did not announce any changes to standard awards, upgrade rates, partner bookings or Premium Economy Saver awards (though the loss of the 15% online discount does impact all KrisFlyer redemption rates).
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- Business owners are also able to add employee cards for free.
Cons
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- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

