For the first time in more than a year, a new cruise vessel is setting sail
Note: American Queen Voyages ceased operations in February 2024, following financial difficulties stemming from the COVID-19 pandemic. Booked passengers seeking refunds can request them by filling out a form on the dedicated website American Queen Voyages set up to handle claims.
Looking for another sign that the comeback of cruising in North America really has begun? You'll be getting one this weekend, courtesy of the American Queen Steamboat Company.
The Indiana-based riverboat operator will do something no other cruise company in North America has done in more than a year: Christen a brand-new vessel and then put it into operation.
The company behind the famed American Queen steamboat will officially name its fourth riverboat, American Countess, on Sunday at a ceremony along the waterfront of New Orleans. The vessel then will sail up the Mississippi River to Memphis on its very first trip with passengers.
The four-deck-high paddlewheeler, which will operate voyages on not just the Mississippi River but the Tennessee, Ohio and Cumberland rivers, has been ready to go since early last year. But an original unveiling and christening scheduled for early last year was postponed after the coronavirus outbreak was declared a pandemic.
Like hundreds of ocean and river cruise vessels around the world, American Countess has spent the past year sitting idle due to the coronavirus-related halt to cruising.
American Countess is just one of several dozen brand-new cruise vessels from a wide range of ocean and river cruise lines that have been completed over the past year but have yet to be christened or start sailing.
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The vessels include everything from giant ocean ships such as Carnival Cruise Line's Mardi Gras, which is designed to carry 5,282 passengers at double occupancy, to little river vessels such as American Countess and expedition ships such as Lindblad Expedition's National Geographic Endurance.
Princess Cruises, Celebrity Cruises, Silversea, Virgin Voyages, Viking and AmaWaterways are among other brands that have new ships waiting to be officially unveiled.
The last major cruise vessel to be unveiled and christened in North America was Regent Seven Seas Cruises' Seven Seas Splendor. Billed as the most luxurious cruise vessel ever built, the 750-passenger luxury ship was named by Christie Brinkley at a gala ceremony in Miami on Feb. 21, 2020, that included a live performance by the singer Seal.
Taking place just as the coronavirus was beginning to spread in North America, the Seven Seas Splendor christening ceremony was the last big cruise event where cruise industry leaders assembled in close quarters without masks or worries about social distancing. Seven Seas Splendor sailed with passengers for just a few days after the christening before the entire cruise industry around the world shut down.
Related: The 10 most exciting new river ships of 2021
The christening of the American Countess is set to be a much more modest affair, with mask-wearing and social distancing. All attendees will receive a PCR test for COVID-19 in advance of attending.
Built using the existing hull of a former gaming vessel (the Kanesville Queen), American Countess is designed to offer both the feel of an authentic paddlewheeler and innovative, modern design.
The four-deck-high vessel has forward-facing windows to allow for sightseeing as it rolls along the river. It also has a portside bar with an 80-foot-wide wall of windows looking out over the water.
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Four options for dining on American Countess include a Grand Dining Room outfitted with custom Italian fabrics and rich walnut accents that also has floor-to-ceiling windows with panoramic views. There's also the small bite-serving Grand Bar & Lobby, the casual River Grill and 24-hour room service.
Other features of American Countess include a theater that will offer performances by an onboard theater group and a house band; a library; a card room; a chart room; and a gym. The vessel has 123 cabins ranging in size from 170 to 255 square feet -- some with balconies. Like other American Queen Steamboat riverboats, it travels with "riverlorians" who will recount local river lore and history.
The American Countess was initially designed to cruise with up to 245 passengers. But American Queen Steamboat has made temporary modifications to the vessel (and has had it recertified by the U.S. Coast Guard) to sail with just 166 or fewer passengers.
With the modifications, American Countess will operate with too few passengers and crew to be subject to the current cruising restrictions imposed by the U.S. Centers for Disease Control and Prevention (CDC).
Citing the continuing coronavirus outbreak, the CDC has been blocking cruise vessels that operate with more than 250 passengers and crew from sailing in U.S. waters since March of 2020.
American Queen Steamboat is implementing a long list of new health protocols on American Countess that are aimed at reducing the chances that COVID-19 could spread on vessels.
The new measures include testing all passengers for COVID-19 using a PCR test in advance of sailing and pre-board health screenings. There also will be a mask-wearing requirement on board the vessel in situations where social distancing is not possible.
In addition, all the air conditioning systems on the company’s vessels have been refitted with disinfecting ultraviolet lighting systems, and the vessels will sail with a licensed nurse on board. The company has formed new partnerships with entities in every port it visits to ensure that anyone who becomes sick can get quick care.
The debut of American Countess comes as cruising on U.S. waterways is just beginning to restart after a year without any cruising in North America. Another American Queen Steamboat vessel, the 166-passenger American Duchess, just restarted sailings on the Mississippi River on Monday. A single American Cruise Lines vessel also has resumed sailings this week along the intracoastal waterways of Georgia and South Carolina.
The first cruise of the American Countess that begins on Sunday will be a non-revenue sailing with company employees, their families and friends, and local officials. The vessel's first voyage with paying passengers will kick off March 28.
American Countess initially will sail between New Orleans and Memphis, Tennessee, but eventually will operate across the entire Mississippi River complex.
Fares for cruises on the American Countess start at $1,999 per person, including shore tours and onboard internet access.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.