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American Airlines Allows Customers To Pre-Order Meals

Dec. 17, 2012
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3 min read
American Airlines Allows Customers To Pre-Order Meals
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In a fun little bit of airline industry news that I first reported on back in April, American Airlines now lets AAdvantage members pre-order meals before they get on the plane. Flyers can choose between fresh salads and sandwiches on their upcoming flights. It's easy to place an order by simply clicking on the "Pre-Order Now" button in the email you should receive before your flight to place an order for yourself and everyone traveling in the same reservation. The link will go directly to your flight and you can choose between a salad, sandwich, or nothing.

American allows members to pre-order meals online before their flights.

As an Executive Platinum elite flyer with American, I'd be pretty glum about getting stuck back in coach, but at least I still get free food back there, and now I could pre-order my complimentary sandwich for an upcoming flight - so no danger of them running out of the option I want. To ensure your preference is available, the airline requests that passengers place their orders at least 24 hours prior to departure.

Terms and Conditions

This trial offer is valid on selected non-stop flight segments that depart after 10 AM and before 8 PM.

The Ordering Process

A pre-order can only be placed online via a targeted email up to 24 hours prior to departure that passengers will receive.

There can only be one order placed per reservation; a pre-order for multiple passengers traveling on the one reservation must be placed at the same time.

Payment Process

Payment will be collected onboard upon delivery by an American Airlines flight attendant; accepted forms of payment include all major credit/debit cards.

Since payment is not collected until product delivery, there are no refunds.

Pre-order meals are complimentary for AAdvantage Executive Platinum members.

Pre-order meals are complimentary for ConciergeKeySM members.

Changes and Cancellations

Since this is a trial offer, the airline is unable to make any changes or cancellations once the order is placed, unless there are changes or cancellations to the actual flight.

If the eligible flight is changed or cancelled, the pre-order will automatically be canceled.

In the event of a flight change and the new flight is under the same reservation with eligible flight segments and departure times, a customer may access the original email to place a new pre-order.

[card card-name='Citi® / AAdvantage® Platinum Select® MasterCard®' card-id='22144516' type='javascript' bullet-id='1']

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at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.

  • Annual Fee

    $325

  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.