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Why it's not surprising that AA took this man's lifetime AAirpass away

Sept. 20, 2019
3 min read
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Why it's not surprising that AA took this man's lifetime AAirpass away
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The story of Steven Rothstein is known to frequent fliers: he flew tens of millions of miles on American Airlines, only to have his lifetime pass revoked by the airline for allegedly abusing it. In 2011, Rothstein lost his case against American, in which he sued the airline for revoking an AAirpass, citing "fraudulent usage," an AAirpass he purchased in 1987. We wrote about it at the time, and the story has resurfaced now in The Guardian.

For the unfamiliar, the now-defunct AAirpass was introduced by American in 1981, and guaranteed passholders unlimited first-class travel for life. It even came with access to elite travel agents. The airline hoped this program would appeal to big corporations who wanted to reward their top employees, but instead, AAirpasses were snapped up by some of the world’s wealthiest people, like baseball Hall-of-Famer Willie Mays, America’s Cup skipper Dennis Conner and computer magnate Michael Dell.

Rothstein, a successful stockbroker, purchased the AAirpass for a fee of $250,000, and a companion pass for an additional $150,000. After 21 years of traveling the world and racking up the miles — because travel on an AAirpass accrued miles, as well — Rothstein was stripped of the pass in 2008 for "speculative bookings," according to the latest recirculation of the tale in The Guardian. He then sued the airline a year later for $7 million in damages.

The heart of the centered around Section 12 of the AAirpass Agreement:



12. FRAUDULENT USAGE. If American determines that an AAirpass has been fraudulently used, American reserves the right to revoke the AAirpass and all privileges associated with it. Holder will thereupon forfeit all rights to the AAirpass, without refund, and will return the AAirpass card and this Agreement shall terminate.

According to the story published in The Guardian, which was written by Rothstein's daughter, Caroline:



"[American] claimed that his “fraudulent usage” included booking empty seats for his companion feature under “Bag Rothstein” or “Steven Rothstein Jr” (which they had for years condoned, and Mom says was not Dad’s idea), as well as “booking speculative reservations” – ie, flight reservations he was allegedly never planning to actually take."

After years of back and forth, a judge finally ruled in favor of the airline. But that obviously hasn't stopped this story from making headlines, which is why we asked Bijian Vasigh, a professor of economics and finance at Embry-Riddle Aeronautical University, to weigh in. "A ticket is a contract between passenger and airline. Generally, there are a lot of conditions to protect the airline and I'm sure this contract would allow American to get out of it," says Vasigh. "For example, if the weather is bad, or there's a mechanical problem, they can cancel a flight. They are very good at protecting themselves in case something like this happens." But in the end, says Vasigh, American should not have come after Rothstein: "I don't know why American would fight it. It's bad publicity for the airline, which they don't need."

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Not one of the lucky few who still own and operate an AAirpass of your own? You can always hope for a redemption sweet spot through the AAdvantage program.

Photo via Shutterstock

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  • Annual Fee

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.