How I made an over $600 mistake while booking my first all-inclusive vacation
On the day before my family was set to leave for Montego Bay's Dreams Rose Hall Resort & Spa, I went through my usual routine of last-minute preparations. I checked that our passports were tucked safely into my carry-on bag, I downloaded some playlists onto my phone for inflight listening and I logged into my loyalty account to confirm everything looked accurate for my reservation.

The passports and the playlist were squared away swimmingly, but my double-check of the hotel reservation didn't go as well. While I had booked a room large enough to accommodate my entire family of five, my last-minute check of the reservation showed I had indicated there would only be one guest: me.
Telling my kids and husband I was leaving for vacation without them in less than 24 hours clearly wasn't an option, so I called up the hotel to see what it would take to get the rest of the family added to the booking.
It was quickly clear this trip was going to cost me a whole lot more than I had originally expected.
Adding additional guests to the all-inclusive reservation
This was my first all-inclusive stay, and while I knew I needed to let the hotel know I wasn't going to be the only guest, I assumed (that's going to be a key word here) it wasn't a that big of a deal because I had made sure to book a room large enough to accommodate my family.
"That's going to change the rate significantly."
That's what I heard on the other end of the line after explaining to the front desk agent that we actually had five people in our party rather than just one.
Knowing that this was totally my fault, there was nothing I could do but accept fate and pony up whatever number she was about to speak into the phone.
"How much?" I asked, nervously.
"The daily fee for extra guests in the room is $100 for adults and $70 for kids, so it'll be an additional $620 total," she replied.

I began running through alternate scenarios in my head that might lessen the unexpected financial blow.
Could we get two standard connecting rooms rather than a suite? Should we say the baby was only 2 years old instead of 3 and sneak him fries under the table, since children 2 and younger stay free? I was a bit panicked and a little desperate.
Eventually, I told no lies and forked over my credit card number, surprised and slightly humiliated that I could make such a huge mistake. Sure, it was my first time at an all-inclusive resort, but it's my job to share my knowledge and help other travelers have the best possible vacation — and I was the one who had screwed up the booking.
Then I realized that I could make this a teachable moment by sharing my embarrassment with the world, using my own misfortune to save someone else from the same quandary.

If, like me, you're new to the world of all-inclusive resorts, know that your booking isn't just about occupancy limits. The booking price includes not only your accommodations, but also all of the "all-inclusive" elements of your stay such as food, drinks, a fully-stocked minibar, entertainment and activities, and beach, pool or water park access.
Given all of those inclusions, it should have come as no surprise that the cost of keeping one person fed and happy for two nights is going to be much less expensive than doing the same for five people.
The initial cost when I booked my room for one was $1,866.43 all-in. I don't know what the price would have been if I had entered the correct number of guests from the beginning, but it certainly would have affected my search if there were better-priced dates than others.
Since our dates were set, with our flights leaving the next morning, my (new) total cost with the additional guests came out to $2,486.43.
It is likely that I could have saved some money had I entered the information correctly when I booked my room and picked my dates based on pricing. For example, looking at a two-night stay on Aug. 9-11, the cost for one adult in the same room type I booked is $1,837.52 total. For five guests, the price goes up to $2,362.04, which is still a real increase, but a slightly less painful one. There are also sometimes kids stay free promos run by some all-inclusive properties, so obviously, if you can time a family trip with that offer, you'll come out better financially.
The number of guests changes the award rates, too
It's not just when booking with cash that you need to be careful when pricing out all-inclusive stays.
The rate varies on points, too, especially once you go over double occupancy. At this resort, the same Oceanfront King Suite I stayed in runs 185,000 points per night from Aug. 9-11 for one guest and 302,000 points per night for five guests.
That's a difference of 117,000 points — or 58,500 points per night — when using points. Sometimes you can pay for additional guests on an award stay with cash instead of points if that's your preference — but either way, it's going to cost you more.
With the World of Hyatt, for example, the award rates for all-inclusive resorts are posted for double occupancy, even at family-friendly resorts. If you book a room for two adults and two kids at one of the Hyatt all-inclusive resorts, it will likely cost you double the number of points than it would just for two adults, even if you all stay in the same room.

Bottom line
All-inclusive resorts can be a great way to know your all-in vacation price all at once — and not have to worry about the "extras" or add-on costs for everything from breakfast to a beer once you get there. However, the easy budgeting that comes with this book-it-and-forget-it approach only works if you enter the correct number of guests on the reservation from the beginning.
Making such a costly mistake while booking my first all-inclusive vacation was not an easy lesson to learn.

The Red Stripe my husband handed me at the airport may have been what finally calmed my nerves — but I'm grateful for the opportunity to share my experience regardless.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

