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Using ExpertFlyer.com for Award Availability

Oct. 06, 2011
4 min read
Using ExpertFlyer.com for Award Availability
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Airline websites are notoriously horrible for award searches - especially when it comes to partner availability. Even ANA's site, which is revered as possibly the most accurate search engine for Star Alliance availability, has a frustrating and time-consuming interface that only searches simple routes day-by-day.

While not perfect, I religiously use Expertflyer.com to identify accurate award space, which is a paid service that costs either $4.99 or $9.99 a month (and comes with a free 5 day trial). However, ExpertFlyer requires a bit of inside knowledge as well and it does not have award space for every airline - most notably excluding British Airways, Delta and US Airways.

Another thing to be mindful of is that you are searching for the appropriate types of awards. Many airlines offer premium or elite-only awards that have restricted availability. In general, only "classic" or "saver" level awards are bookable with alliance partners. ExpertFlyer has lists of what each fare code means for each airline, so you can hover the mouse over a code if you are unfamiliar.

Once you are ready to search log-in to ExpertFlyer.com and choose the Awards & Upgrades feature on the left, fill in the route you are looking for and the dates +/- 3 days.

Once you select an airline, the award bucket choices will populate - remember to choose saver/classic awards if you want to book the cheapest award possible.

Once you search, all possible flights will load and it will show you the number of seats per award bucket. In the instance below, you could book up to 6 first class low level tickets on the 7:09am flight. Since this is a saver award, you could book this ticket using any Star Alliance member airline miles, like US Airways.

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In general, it takes the guesswork out of finding award availability on a buggy online search engine or risk getting a clueless phone rep that gives you bad information. ExpertFlyer is extremely accurate and links into airline systems, though you still may run into issues from time to time. For example, not all availability is released to partners - especially when dealing with non-alliance partners. For example, Air Tahiti Nui is a non-alliance partner with American Airlines. However, even when Air Tahiti Nui shows first class award availability, most American phone reps will claim no first class Air Tahiti Nui awards can be booked using AA miles. In the end, you are at the mercy of the phone rep. Likewise, Korean Air may show First class availability, but Delta does not allow International first class award bookings, so I'd recommend brushing up on the rules of your airlines partner awards before picking a fight with a phone rep.

Here is an updated list of currently supported airlines on ExpertFlyer:
Star Alliance:
Aegean
Air Canada
Air China
Air New Zealand
bmi
Brussels Airlines
Continental
LOT Polish Airlines
Swiss- note this availability is for Miles & More members- Star Alliance partner award availability should be cross checked with ANA.
TAM
Turkish
United

Skyteam
Aeroflot
Aerolineas Argentinas (coming soon to SkyTeam)
Air Europa
Air France
Alitalia
China Airlines
China Eastern
China Southern
CSA/Czech Airlines
Delta (upgrades only)
KLM (business class only)
Korean (first class only)
Tarom

Oneworld
American
Finnair (Economy only)
Qantas

Non-Alliance
Aer Lingus
Air Tahiti Nui
Alaska
Aviance
El Al
Emirates
Etihad
Frontier
GOL
Hawaiian
Malaysia
Martinair
Openskies
Shanghai
Transaero
VLM

Here's a quick video tutorial, though once again for those who are better visual learners (though apologize in advance for quality of the video).


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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.