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Hotel Review: Andaz Shanghai

Jan. 16, 2012
6 min read
Hotel Review: Andaz Shanghai
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This is an installment in my series on my January 2012 trip to China. Posts include: Help Me Plan My Trip To China, Flight Review: American Airlines 777 International Business Class to Beijing, Hotel Review: St. Regis Beijing, Beijing Overview: Tiananmen Square, Forbidden City and Peking Deck, A Great Day at the Great Wall of China, Flight Review: Air China 777 Domestic Business Class, Hotel Review: Andaz Shanghai, Trip Report: Terra Cotta Warriors and a Wild Goose Pagoda in Xian, Hotel Review: Sheraton Xian, and My China Trip Wrap Up: China Eastern, Hainan Airlines and the Westin Beijing.

The Rate

After Beijing and the Great Wall, I was looking forward to seeing a different side to China in Shanghai. Though I originally intended to stay at the Park Hyatt, I decided instead to stay at the recently opened Andaz instead. Especially when I found a room rate of 1,650 RMB ($260) a night…as opposed to the 2,300 RMB ($365) at the Park Hyatt. I considered using points at 15,000 per night, but Hyatt does not count rewards stays towards elite status (nor do they have a Cash & Points redemption), so I decided to suck it up and pay for the stay as part of my Diamond requalification. I generally like to get at least 2 cents per Hyatt point and this one would have been 1.7.

The Location

I was also interested to check out the hotel because there hasn’t been a huge amount of coverage of it yet, so it felt really new. While the Park Hyatt is in one of the skyscrapers of the Pudong financial district across the Huangpu River from the Bund, the Andaz is on the same side of the river as the Bund in a district known as Xintiandi, which has tons of shops and restaurants and reconstructed historic streets.

I thought the hotel itself was great. The building looked very cool—sort of like a ‘70’s version of a futuristic building with huge windows along the façade in jigsaw-like configurations. The hotel was originally supposed to open this month, but it had a soft opening back in October, and while many of the 307 rooms and suites plus the restaurants and bars were open, it still isn’t fully operational—concierge services were limited and the Optime Spa isn’t open yet. (Instead, I went to the spa at the Park Hyatt, which took just 10 minutes in a taxi in no traffic on a Sunday, though it can take much, much longer at other times.)

The hotel lobby was really nice, with a an open bar area where I met some friends one night and the service was great (not surprising because we were the only people there). The main restaurant, Hai Pai, is tucked away in the back of the lobby and has a nice outdoor seating area, though it was far too cold on my visit to take advantage.

The Room

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I had booked a standard Andaz King room and was upgraded two categories to an XL Room, which turned out to be more of a suite, even though I didn’t use one of my Hyatt Diamond suite upgrade certificates. The reception staff was extremely quick and attentive, and got me checked in and up to the room immediately.

The room was definitely more of a suite, and was on one of the corners of the building, so I got views of Xintiandi and the streets below out of the floor-to-ceiling windows. There was also a Hyatt Diamond welcome amenity of fruit and water waiting for me.

The main room just had the king-size bed, some nightstands and a flatscreen TV, while just off it was an office and living room with a huge desk, another flatscreen, and a small, colorful Ikea-like chaise lounge with an attached table. There were dark wood floors throughout. The minibar came stocked with snacks, water, soda and juice, as well as beer, and as with all Andaz properties, all the non-alcoholic stuff was free.

There was also a fairly spacious closet and dressing room area as well as a pretty large bathroom. The vanity had two cool translucent plexiglass-like sinks, there was a separate bathroom, and the rest was a sort of open shower-bath suite with overhead and wall-mounted shower heads and an adjacent soaking tub off to the side.

Mood Lighting

When I said futuristic, I really meant it. There was adjustable LED mood lighting throughout the room, meaning I could make it not only as bright or dim as I wanted, but also change the colors from pink and purple to turquoise or just plain white. In the bathroom, the sinks and the bathtub glowed with turquoise LED lighting from underneath as well. It’s a little thing, but I really loved playing with it.

The floors in the bathroom were also heated, so no cold feet in the morning, and the toilet had a sensor so it opened automatically when you walked into the bathroom.

Breakfast was included with my stay, so I hit the buffet in Hai Pai one morning to sample the mix of Chinese and Western food, but hey, I was in Shanghai, so I had a couple of late nights and just ordered breakfast to my room one morning instead, which was also a great spread that you can see in the picture.

The Stay

All in all, I had a great experience at the Andaz and am glad I decided to stay here instead of the Park Hyatt. While it definitely had stunning views of Shanghai the Andaz definitely felt like it was in a neighborhood and a better base for me for an on-the-ground Shanghai experience. I also appreciated my upgrade and all the cool room features and gadgets, and would definitely recommend a stay here.



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Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
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Rewards

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Intro offer

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
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Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.