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All grown up: Here's what it was like staying at the newly renovated W South Beach

Feb. 08, 2021
12 min read
W South Beach
W South Beach
South Beach, Miami, Florida, USA
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Note: The W South Beach hosted the author for a look at its recent property renovation.

When Marriott's (formerly Starwood's) W brand debuted on Miami's buzzy South Beach in 2009, it instantly was a hit. In fact, it soon became one of the most profitable W properties in North America.

Travelers flocked to the hotel for its beachfront location, spacious guest rooms with ocean views and splashy nightlife options.

(Photo by Nick Ellis/The Points Guy)

Just weeks before travel began shutting down due to the pandemic in 2020, my colleague Vikkie Walker stayed at the property and gave it a full review. She had a good stay and was surprised at how relaxing she found the property, despite its location in South Beach and the brand's reputation for being a party hot spot.

After her stay, I added the hotel to the shortlist of properties I wanted to try on future trips to Miami. Then, of course, the COVID-19 pandemic hit the United States and led to an almost complete shutdown of the travel industry. The hotel had previously planned to begin a renovation project in May of 2020, but ended up closing entirely in March of last year due to travel lockdowns and restrictions.

Since the hotel was empty for several months, the project was completed much quicker than anticipated and it reopened in November 2020 with completely revamped guest rooms, a brand-new spa, a dazzling art collection and more.

(Photo by Nick Ellis/The Points Guy)

Having been based in Miami since the start of 2021, I was intrigued by the refreshed W and was eager to check it out. The hotel invited me to spend a night to experience its new look for myself.

Here's what I learned from my brief stay:

The new guest rooms reflect a changing Miami

When the property first opened in 2009, the rooms had a darker, "clubby" vibe that was reflective both of the hotel's original party-forward aesthetic and the nightlife-centric attitude Miami presented in the first decades of the 21st century.

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Now, in the third decade of the 2000s, both Miami and the W brand have changed. The city of Miami has grown up from a weekend destination for sun-starved Northeasterners and Midwesterners to have a weekend of fun in the sun to a year-round destination with plenty more than beach bars and nightclubs.

Today, it's become an international hub of culture, art, food and even business. During the pandemic, it's proven to become a formidable challenger to northern cities for firms looking to relocate to a destination with much more favorable weather and a lifestyle driven by the outdoors.

W Hotels, too, have embarked on a transformation. In 2019, we learned that the brand would undergo an evolution to meet the needs and desires of the young and moneyed traveler of today -- as well as the customer base that originally took to the W brand some 20 years ago.

While the pre-renovation rooms featured loud rugs, plenty of mirrors and dark furniture, the new rooms at the W South Beach have made an about-face and now reflect their beachfront setting with a predominantly white color scheme with beautiful furniture and bright pops of color in the form of green chairs and a pink area rug in the sitting room.

I was given an "Oasis Suite," which also featured a white kitchen and dining table with beautiful mid-century-style chairs.

My favorite part of the suite was arguably its media room which featured a TV as well as a positively gigantic day bed that could easily fit a couple of adults or even more children. It's a versatile space that could be utilized by families or even friends who need extra sleeping space.

(Photo by Nick Ellis/The Points Guy)

The bathroom retained its tub and white marble walls from before the renovation, though it got a fresh new vanity.

If I'd been traveling with someone, the bedroom may have felt a tad small, but it was just fine for one person and continued the beachfront luxury aesthetic found in the rest of the suite with a beautiful headboard and crisp white linens.

I particularly enjoyed both of the balconies in my suite, which are angled such that you have expansive ocean views but you can also take in impressive vistas of Downtown Miami's burgeoning skyline and some truly spectacular sunsets.

The spa is a retreat in the middle of an electric city

Miami can be an overwhelming place, even if you're visiting for a vacation. There's a nonstop, frenetic energy to the city that can most certainly take a toll on even the most resilient people.

Before my stay at the W South Beach, I hadn't had a massage in several years so I jumped at the chance to book a 60-minute head, neck and shoulders massage at the brand-new Away Spa.

(Photo by Nick Ellis/The Points Guy)

I arrived about 30 minutes before my appointment to get a head-start on my relaxation and to check out the space. I immediately felt calmer, thanks to the abundant use of beautiful light wood paneling, comfortable beige furniture and zen-inducing aromas.

The massage itself was tremendous. I emerged feeling far less tense -- and admittedly much sorer than I'd like to admit.

After my experience, I can say that the 9,000-square-foot space lives up to its name. For about 90 minutes, I escaped all the noise and distractions of the city and felt truly relaxed -- something I'm not sure I've felt since well before the onset of the pandemic.

The art collection rivals that of any gallery's

Many hotels -- even high-end ones -- have generic, unremarkable artwork to fill up large walls. Not the W South Beach. One of the hotel's co-owners has curated a truly impressive collection of pieces that are valued at around $50 million.

Most notably, this property is home to 21 original pieces by Andy Warhol, three of which are collaborations with Jean-Michel Basquiat.

I'm not a purveyor of fine art by any means, but I do know that would be a point of pride for any established gallery or museum -- never mind a hotel lobby.

My dedicated "W Insider" (each guest receives one during their stay; think of them as your personal concierge) gave me a brief tour of the art on display at the property. I'm a particular fan of Warhol's "Kareem Abdul-Jabbar" and "Map of the Eastern U.S.S.R. Missile Bases" and "MR. CHOW" by artist Mike A.

Foodies will leave satisfied

Miami is a city increasingly known for its food scene. While there are hundreds of restaurants across the city worth making a reservation at, committed foodies don't necessarily need to leave the property to experience some of the best food Miami has to offer.

The property has a total of five food-and-beverage outlets including its signature Wet Bar and Grille at the pool deck. Elsewhere, there's the Living Room Bar in the lobby; Irma's (an outdoor bar named after the infamous 2017 hurricane of the same name and constructed with debris from the storm); Miami outpost of the high-end and scene-y Chinese eatery MR. CHOW and The Restaurant at W South Beach, otherwise known as RWSB.

Since I was only there for one night I couldn't experience all of the dining options, but I did have dinner at RWSB. I sampled a number of dishes including eggplant carpaccio, grilled octopus, shrimp ravioli and a steak entree with truffle and spaghetti squash. The food (and drinks) were delicious and fresh -- I would happily eat there again, even if I wasn't staying at the hotel.

You can exist almost entirely outside

We took this for granted before the COVID-19 pandemic, but it's easy to go about your day almost entirely outside -- with the exception of sleeping and visiting the spa -- at the W South Beach.

(Photo by Nick Ellis/The Points Guy)

We now know that sharing space indoors with others puts you at a higher risk for contracting COVID-19, so spending the vast majority of my time outside contributed to peace of mind -- not to mention my tan.

I had all my meals and a couple of post-dinner cocktails outdoors and spent an afternoon lounging by the pool, which is gorgeous, by the way. Aside from redoing the concrete and the private cabanas, the pool deck didn't get a major reboot in the renovation project. But why mess with success? The pool itself has an edgy shape with raised edges finished in sleek black tile. The loungers themselves are covered in well-padded black-and-white stripe covers which add yet another stylish touch to the pool area.

Finally, the mature landscaping makes the pool deck very private -- increasing the feeling of exclusivity. The pool staff kept capacity limited, ensuring the pool deck wouldn't become too crowded. But if you want to be extra cautious, you can rent a cabana for the day, giving your group the ultimate spot to enjoy the chic surroundings.

And if you feel inclined to work out, you don't even need to visit the indoor fitness center since you have the beach just steps away from the hotel to run on or you can visit the on-site outdoor tennis or basketball courts.

(Photo by Nick Ellis/The Points Guy)

Besides the ability to be as pandemic-safe as possible by spending the majority of my time outside, I noticed the hotel took its COVID-19 precautions very seriously. All employees and guests (at least that I encountered) were wearing masks where required and public areas had social-distancing reminders placed throughout. In my room, I found a couple of "pandemic essentials" kits complete with masks, hand sanitizer and more.

Bottom line

The W South Beach grew up in a major way in 2020.

(Photo by Nick Ellis/The Points Guy)

Its new guest rooms are refined but still appropriate for the hotel's beachfront setting. More change is coming, too. The hotel confirmed that it's working on a total revamp of its lobby in the coming months, which will only add to its renewed appeal to discerning travelers.

Recently, I've stayed at a few of Marriott's newer properties in the area like the Miami Beach Edition, but thanks to this thorough refresh I'll certainly stay at the W South Beach again. I just hope I get lucky and find some off-peak award availability.

All photos by the author

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.