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Thomas Cook is dead, but these incredibly chic Cook hotels live on

Feb. 08, 2020
9 min read
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Thomas Cook's demise took the travel world by storm in September 2019 when, after many months of insecurity, the company entered insolvency, canceling all bookings -- both holidays and flight packages. Passengers were left stranded around the world, and the U.K. Civil Aviation Authority had to step in to bring British tourists back home on repatriation flights, one of which Nicky Kelvin of TPG U.K. got a seat on.

GRAN CANARIA AIRPORT, LAS PALMAS, SPAIN - 2018/04/16: Thomas Cook Airlines Scandinavia Airbus 330-300 landing at Las Palmas Gran Canaria airport. (Photo by Fabrizio Gandolfo/SOPA Images/LightRocket via Getty Images)
Thomas Cook Airlines A330-300 landing at Las Palmas Gran Canaria airport. (Photo by Fabrizio Gandolfo/SOPA Images/LightRocket/Getty Images)

The company was the oldest travel group in the U.K. and had many subsidiaries, one of them being Condor Airlines, a Frankfurt-based air carrier that has continued to operate as normal. However, many of Thomas Cook's other holdings, like German and U.K. tour agencies ceased operations when the company was left insolvent. But it seems that a few key Cook brands managed to live on through the collapse and even open up after, against all odds.

This Cook hotel opened just weeks after Thomas Cook collapsed

During a recent trip to El Gouna, Egypt, I spotted several billboards for a new hotel opening: Casa Cook El Gouna. Could it be that a hotel bearing part of the name of the Thomas Cook legacy had indeed opened a brand-new hotel just weeks after insolvency? It seemed so.

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Casa Cook El Gouna in Egypt. (Photo courtesy of Casa Cook)
Casa Cook El Gouna in Egypt. (Photo courtesy of Casa Cook)

Additionally, Casa Cook El Gouna looked very different from the family-friendly, all-inclusive hotels Thomas Cook usually advertised. The hotel seemed luxe, sexy and youthful with a bohemian, laid-back vibe. I wondered -- was I even cool enough to stay at Casa Cook El Gouna?

The Casa Cook El Gouna spa. (Photo courtesy of Casa Cook)
The Casa Cook El Gouna spa. (Photo courtesy of Casa Cook)

After further investigation, the advertised farm-to-table healthy food definitely caught my eye and there seemed to be an emphasis on fitness and relaxation, with yoga classes and personal trainers available. Plus, the dreamy images of Instagram-worthy beach swings, white-fringed hammocks and wicker décor had me easily imagining myself sprawled out on a sun lounger at the pool next to bikini-clad models.

Casa Cook El Gouna in Egypt. (Photo courtesy of Casa Cook)
Casa Cook El Gouna in Egypt. (Photo courtesy of Casa Cook)

But, I still didn't get it. How did a company that had recently collapsed managed to not only maintain such a chic hotel brand, but even open a new property, post-insolvency? I decided to find out.

How Casa Cook and Cook's Club (and some others) survived

After digging around, I realized that many Thomas Cook-owned hotels, like key Sunwing or Aldiana properties, are still operating as normal. Thanks to a loophole in shared ownership of some of the Cook hotel brands with Swiss investment company LMEY, as well as a name change (Thomas Cook Hotel Investments Ltd changed its name to Westfort Capital Ltd just before things went awry), many of these hotels escaped closure. Other travel agencies have now taken over booking these mostly all-inclusive properties for U.K. travelers. But several of the former Cook-owned hotel brands weren't as lucky, such as Sentido Hotels, which has since closed its doors.

While average travelers may not realize that the Sunwing Hotel they're booking in Tenerife was once part of Thomas Cook, it's near impossible to stay at what was Thomas Cook's newest hotel project, Casa Cook and Cook's Club, like the one I spotted in Egypt, without spotting the connection to the brand, thanks to its prominent name.

However, I was informed by a representative at Orascom Hotels Management that, "Cook’s Club El Gouna and Casa Cook El Gouna hotels are operated by Orascom Development, under a franchise name agreement. Thomas Cook has no shareholding interest or ownership of these hotels."

Meanwhile, a representative at Westfort Capital Ltd explained that the former Casa Cook Ibiza and Casa Cook Kos are being rebranded as the OKU Ibiza (opening May 1) and the OKU Kos (opening on April 5). Many of the same staff will continue at the two hotels and the general vibe will remain the same. OKU Hotels is currently seeking to expand the brand to new hotels across destinations including Mykonos, Bali and even Miami.

Cook's Club El Gouna in Egypt. (Photo courtesy of Cook's Club)
Cook's Club El Gouna in Egypt. (Photo courtesy of Cook's Club)

Although travelers that had booked stays at the Casa Cook or Cook's Club properties (or any of the joint Thomas Cook/LMEY-owned brands) through a Thomas Cook package found their stays canceled post-collapse, if you booked the hotel on your own, your booking was, and still should be, honored.

Casa Cook and Cook's Club are different

The brands Casa Cook and Cook's Club differ wildly from Sunwing and many of the other previously Thomas Cook-owned hotel chains. It almost feels like Thomas Cook was trying to start anew, targeting a younger, more carefree customer that may not have even known the original Thomas Cook brand to begin with, except perhaps as a distant memory of a package holiday in Lanzarote with their parents age 6.

Casa Cook Rhodes in Greece. (Photo courtesy of Casa Cook).
Casa Cook Rhodes in Greece. (Photo courtesy of Casa Cook)

The Casa Cook brand suggests guests do things like "explore the island like a local with the best offbeat activities and hidden island nooks," a far cry from many of the other Thomas Cook hotel brands, which were (and those that remain still are) your run-of-the-mill, all-inclusive, never leave the property type of package holiday resorts.

Farm-to-table cuisine at the Casa Cook in Mallorca. (Photo courtesy of Casa Cook)
Farm-to-table cuisine at the Casa Cook Sa Torre in Mallorca. (Photo courtesy of Casa Cook)

Casa Cook properties are found in trendier destinations popular with the younger set, such as Mallorca (reportedly opening in spring of 2020), Egypt and Greece. The Casa Cook hotels seem ideal for relaxation or for couples wanting a stylish retreat.

Cook's Club properties, located in Egypt, Bulgaria and Mallorca, have more of a scene, with DJs spinning lounge beats at the pool. The brand advertises a hedonistic lifestyle, and its hotels boast luxe-minimalist décor. These adults-only resorts are geared toward university students, hen parties and groups of friends, as well as general party animals and active travelers that enjoy water sports.

Cook's Club Sunny Beach in Bulgaria. (Photo courtesy of Cook's Club).
Cook's Club Sunny Beach in Bulgaria. (Photo courtesy of Cook's Club)

Lodging options at these hotels range from bed-and-breakfast to half-board. Prices start at about $130 per night at the Cook's Club Sunny Beach in Bulgaria and are upward of $650 per night for a two-bedroom villa with private pool at Casa Cook El Gouna in Egypt.

Cook's Club Palma Beach in Mallorca. (Photo courtesy of Cook's Club).
Cook's Club Palma Beach in Mallorca. (Photo courtesy of Cook's Club).

But should you stay there? Will these hotels close?

The Casa Cook and Cook's Club hotels currently remain open and it is possible to book directly -- meaning anyone can stay at these new, chic hotels. But should you book them?

A representative from Orascom Hotel Management told TPG that Cook’s Club El Gouna and Casa Cook El Gouna "will remain open indefinitely. Both hotels are performing very well in their first year of operation."

Cook's Club El Gouna in Egypt. (Photo courtesy of Cook's Club)
Cook's Club El Gouna in Egypt. (Photo courtesy of Cook's Club)

While that news seems positive, TPG suggests booking these properties at your own risk. It may also be best to reserve directly and avoid agencies or package deals so that if something does go wrong, you can still visit your destination and simply rebook another hotel. And of course, make sure to have travel insurance, especially if you pay upfront.

An easy way to book is to reserve a cancelable rate, allowing you to book now and pay later, meaning you'd be off the hook if the hotel closed or anything went wrong before your stay. You could even consider booking a backup hotel that also has a cancelable rate, covering yourself in the case of closure.

Bottom line

Although the future of these stylish hotels is uncertain, we certainly hope they'll remain open. For now though, those Casa Cook poolside chaise loungers sure do look inviting -- so I may just take the risk -- at least for the Instagram clout.

This post has been updated with comments from Westfort Capital Ltd and Orascom Hotel Management.

Featured image by Lori Zaino

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  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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3XEarn 3 Points per $1 spent at Restaurants and Supermarkets
3XEarn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
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  • Intro Offer
    For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening

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  • Annual Fee

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Why We Chose It

The Citi Premier’s 3 points per dollar spent across a wide range of popular categories is one of the more lucrative offerings in the world of points and miles. The Citi Premier comes with a $95 annual fee and is currently offering a solid sign up bonus of 80,000 points after you spend $4,000 on purchases within the first three months. It also has some valuable transfer partners to make the most of your rewards. Add in access to Citi Entertainment plus a $100 hotel credit for any single-stay hotel booking that exceeds $500 or more, excluding taxes and fees, booked through the Citi travel website, there are few reasons why the Citi Premier should not be in every traveler’s wallet.

Pros

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  • $100 annual hotel savings benefit (on single hotel stay bookings of $500 or more, excluding taxes and fees, booked through thankyou.com)
  • Points transfer to 16 airline programs, from JetBlue to Virgin Atlantic.
  • World Elite Mastercard benefits, extended warranty, damage and theft protection.

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  • Lacks travel protections that other travel rewards cards come with
  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
  • No expiration and no limit to the amount of points you can earn with this card
  • No Foreign Transaction Fees on purchases