Complete guide to Japan Airlines Mileage Bank

Jul 6, 2020

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There are plenty of foreign carriers with loyalty programs that offer great value. Japan Airlines Mileage Bank is one such program, often overlooked because it’s not a transfer partner of American Express, Chase Ultimate Rewards or Citi ThankYou rewards. Today, I’ll show you why you should not only pay attention to Mileage Bank but also make it a priority in your loyalty portfolio.

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In This Post

Earning JAL Mileage Bank Miles with credit cards

While JAL doesn’t partner with any major transferable rewards programs, you can transfer Marriott points to JAL at a 3:1 ratio. You’ll also get 5,000 miles points for every 60,000 you transfer. 

Earning Marriott points is fairly easy, thanks to partnerships with Chase and American Express.   

  • Marriott Bonvoy Brilliant™ American Express® Card: Earn up to 125,000 Marriott Bonvoy points. Earn 100,000 bonus points after you spend $5,000 in purchases on your new Card in your first 3 months. Plus, earn an additional 25,000 bonus points after your first anniversary of Card Membership. Enjoy complimentary Platinum Elite status with your Card for the 2021 status year. Offer Expires 1/13/2021. Terms apply.
  • Marriott Bonvoy Business™ American Express® Card: Earn 100,000 Marriott Bonvoy points after you use your new Card to make $5,000 in purchases within your first 3 months of Card Membership. Earn up to $150 in statement credits within your first 6 months of Card Membership for all eligible purchases on your Card on U.S. Advertising in select Media. Plus receive complimentary Marriott Bonvoy Platinum Elite status for one year (February 1, 2021-January 31, 2022). Offer ends 1/13/21. Terms apply.
  • Marriott Bonvoy Boundless™ Credit Card: Earn 5 free nights after you spend $5,000 on purchases in the first three months from account opening.
  • Marriott Bonvoy Bold Credit Card: Earn 30,000 Marriott points after you spend $1,000 on purchases in the first three months of account opening.
While it’s not the most lucrative offer, the JAL USA Card can help you earn Mileage Bank miles.

You can also apply for the JAL USA Card issued by the First National Bank of Omaha. The card has a very poor sign-up bonus of just 10,000 miles after you spend $5,000 within the first three billing cycles. 

You earn 1 mile per dollar spent with the card if you choose the premium rewards option, which carries a $70 annual fee. The card also gives you a 10% mileage bonus for any paid flights you take with JAL.

Earning JAL Mileage Bank Miles by flying

You can also earn JAL miles by crediting your revenue Oneworld and JAL partner flights to your Mileage Bank account. Check the partner earnings site and look at your airline and fare class to see how many miles you’ll earn. Most economy fares on American Airlines earn between 30-50% of the miles flown. 

If you’re flying on a cheap fare and don’t hold status with American, crediting to JAL (even at the reduced earning rate) could still make sense.

The final way to earn JAL miles is via a myriad of business partners. You can earn miles on everything from car rentals to hotel stays. There’s also a shopping portal with limited partners, though currently none of the offers stick out as particularly good deals. 

Family Club

The Family Club could make it easy to quickly gain a large balance.

The Japan Airlines Family Club allows the pooling of miles for up to eight family members, all of which must be immediate family, plus parents and in-laws. A Family Club membership is good for five years and must be renewed for subsequent five-year periods.

Limited online functionality

In 2015, JAL announced that online search capabilities would be limited for a few months for members from the Americas region. The Mileage Bank program was one of the most useful tools for finding Oneworld award availability, but to this day functionality has not been restored. 

I tried searching with an account registered in the UK, which gave me back some of the JAL-operated award search capability. But it still had issues when I searched the few partners bookable online.

Using an account registered in the UK gave me the ability to book JAL-operated award tickets online.

My guess is the program and the ease of booking online proved so popular with Starpoints-rich (now Marriott) Americans that JAL wanted to limit the number of award tickets being booked. To find bookable JAL space, use the British Airways Avios flight search tool or Qantas.com.

Booking award flights

To book an award ticket with your JAL miles, call 1-800-525-3663. You can use your miles to book award tickets for relatives, as described in the following chart:

Award-Routing rules for JAL flights

Photo by Nick Ellis/The Points Guy
Photo by Nick Ellis/The Points Guy

From the start, it’s important to note that Japan Airlines has a complex rewards program. It has multiple award charts with dozens of lines of small print, often detailing important rules. Make sure you read everything on each page you’re reviewing.

For flights operated by JAL, redemption rates are region-based, while rates for partner flights are distance-based. The following rules apply to round-trip award tickets on JAL-operated itineraries:

  • A maximum of three segments per award, each way
  • Only one Japan domestic sector is allowed each way of the journey
  • Award itineraries can’t include the original departure place or country as a transfer point to a different destination
  • The departure and return may be in different cities, but must be in the same area and within the same country
  • The arrival city of the outbound journey and the departure city of the return journey may be in different cities, but must be in the same area and within the same country
  • Canada and the U.S. are counted as the same area
  • All cities in Europe (Finland, France, Germany and the UK) are counted as the same area.
  • China and Hong Kong are counted as different areas
  • No stopovers (stays of more than 24 hours) in Japan
Examples of permitted itineraries on JAL-operated round-trip award tickets.

For one-way award tickets:

  • The cities of departure and return must be located in different areas. For each award, a maximum of 3 flight sectors will be allowed.
  • Itineraries cannot include surface sectors. Only connections in the same city are permitted.
  • A maximum of 1 Japan domestic flight sector will be allowed for the total journey.
  • Stopovers (stays of more than 24 hours) in Japan are not permitted.

Award routing rules for JAL partner flights

In addition to redeeming JAL miles for Oneworld alliance member flights, you can book with Air France, Alaska Airlines, Bangkok Airways, China Eastern, Emirates, Korean Air, and Jetstar Japan (which has its own award chart). Award tickets on partner airlines are distance-based according to this chart.

The following rules apply to award tickets on partner flights:

  • Awards that combine Japan Airlines with partner flights fall under the partner award chart.
  • One-way itineraries are permitted.
  • “Point of origin” and “final returning point” may be different provided those cities are in the same country. (China includes Hong Kong and Macau.)
  • Itinerary via “Point of origin” is not permitted.
  • Itinerary via “Country of origin” is not permitted.
  • When different classes of service are involved in 1 round-trip journey, the required mileage for the higher class will apply.
  • A maximum of six segments per itinerary.
  • One surface (open-jaw) sector is permitted in the whole itinerary.
  • For each award, a maximum of 3 stopovers (a stay of more than 24 hours or surface sector) is permitted in the whole itinerary.
  • “One city” can be included three times at the maximum for the whole itinerary, however, stopover at “one city” is permitted only once in the whole itinerary.
  • A surface sector is counted to be “one stopover” regardless of the sojourn time.
  • The distance of the surface sector is included in the total distance of award itinerary.

Below I’ll show several examples of itineraries that can maximize some of the more interesting mileage requirements from the distanced based chart.

Special JAL Mileage Bank promotions and campaigns

Another unique characteristic of JAL Mileage Bank is the constant and numerous mileage promotions. Each has its own complicated and cumbersome rules and dates. However, they are often valuable and worth pursuing. Here’s a list of past promotions to give you an idea:

  • International Award Tickets Discount Mileage Promotion — Up to 15,000 miles off international tickets booked on JAL.com 
  • Limited Days of the Week — North America to Japan for 80,000 miles round-trip in business and other discount prices
  • AirBerlin Discount — Save up to 8,000 miles on award tickets booked with AirBerlin on itineraries up to 4,000 miles in distance
  • Bangkok Airways Promo — Save up to 10,000 miles on award tickets booked with Bangkok Airways on itineraries up to 4,000 miles in distance
  • Discount Upgrade Promo — Save up to 6,000 miles on eligible upgrade fares 
  • SriLankan Airlines/Maldives Promo — Fly from Tokyo to the Maldives via Colombo (where a stopover is included) round-trip for only 30,000 miles in economy or 65,000 miles in business
  • S7 Russian Promo — Redeem domestic Russian flights on Oneworld partner S7 for as little as 5,000 miles
  • LATAM Promo — Hop around South America, saving up to 10,000 miles on one-way trips

Maximizing Japan Airlines Mileage Bank miles

Looking at the region-based award chart for JAL, in conjunction with several of the ongoing promos, there are some easy sweet spots to focus on. Round-trip business class from North America to Japan for only 100,000 miles is a fantastic deal. You can compound that by visiting two cities in Japan with a permitted open jaw.

That means you could fly New York – Tokyo (open-jaw) Osaka – Tokyo – New York and see both Tokyo and Osaka on one ticket. You could do that same itinerary in economy class for only 50,000 miles.

Other good deals include the following (all prices are round-trip):

  • Hawaii to Japan for 45,000 miles in economy
  • Japan to Europe for 70,000 miles in premium economy
  • Japan to Australia for 47,000 miles in economy

For partner award flights, the key is to create an itinerary with two stopovers that maximize the distance-based zones where distance is increased but the miles required only increase slightly. Use the JAL award sector mileage calculator to figure out the official length of your itinerary. Remember that the open jaw, or ground sector of the itinerary, is included.

Redeem JAL miles on Emirates

I generally try to create itineraries in the ninth zone of the distance chart, which includes itineraries between 14,001 and 20,000 miles in length. Taking into account the two stopovers allowed, you could fly the following itinerary on partner Emirates via its fifth-freedom route to Europe: New York – Milan (stopover) – Dubai – Bangkok (destination) – Dubai (second stopover) – Milan – New York all for the following rates:

  • 70,000 miles in economy
  • 130,000 miles in business class 
  • 190,000 miles in first class

You can find Emirates award availability on Alaska.com or Qantas.com.

See Europe, the Middle East and Asia for only 50,000 Starpoints transferred to JAL and redeemed on Emirates.

Redeem JAL miles on Alaska Airlines

Using JAL partner Alaska Airlines, you could start in Seattle and see Hawaii, San Diego and Cabo for only 45,000 miles in economy class. The itinerary is 7,934 miles, putting it in the fifth zone of the JAL award chart.

Use partner Alaska to see Hawaii, Mexico and Southern California from Seattle for only 39,000 miles.

Redeem JAL miles on LATAM

Next, you can move to South America and partner LATAM to take advantage of some great rates. You can start in New York and see São Paulo, Iguazu Falls and Rio de Janeiro. Ticket #1 costs 15,000 miles and is GIG-IGU-GRU. Ticket #2 covers JFK to Rio, with a return from São Paulo and costs 47,000 miles.

JFK to Rio to Iguazu Falls and an open jaw back from Sao Paulo with return flight to JFK.

Bottom line

If you’re willing to sit down and study the different promos, routing rules and award charts for the Mileage Bank program, you can get pretty far for very few miles. There are several zones in the distance-based award chart for partners that make little sense when it comes to the incremental cost increases. They are ripe for creating itineraries that maximize the allowed two stopovers and the allowed combination of multiple Oneworld partners. 

Researching this post alone has made my head spin with all the wonderful possibilities to maximize my JAL miles!

How would you use Mileage Bank miles?

Featured photo by Nick Ellis/The Points Guy

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