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5 reasons why Holland America's new Rotterdam isn't just your grandparents' cruise ship

Nov. 10, 2021
7 min read
Half Moon Cay
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Editor’s note: Holland America Line provided a complimentary cruise for TPG to get an early look at Rotterdam. The opinions expressed below are entirely from the author and weren’t subject to review by Holland America or any external entity.


When someone asks me which cruise line is the best, I always tell them it's subjective because each has its own personality. Holland America is generally associated with a much older demographic than some of its fellow popular brands — but don't count it out just yet.

HAL dates back to 1873 when it began offering transatlantic voyages between the Netherlands and New York on its original vessel, Rotterdam. Several of its previous ships served during world wars, which means many people of a certain age prefer to sail with the line as a way to reminisce. Throughout its history, Holland America has had seven Rotterdams in its fleet, and I'm on board the latest -- a brand-new 2,668-passenger vessel that sailed its first itinerary from the U.S. on Nov. 5.

This is only my second time cruising with HAL. My first experience was on Volendam -- currently the oldest ship in the fleet -- and although I had a lovely time, I found myself a little bored and surrounded by people nearly three times my age. I was expecting the same on Rotterdam, but I was wrong. Here are some of the ways it's different from ships your grandparents might have tried and why the line now appeals to travelers in just about any stage of life.

The music runs late

Cruisers watch a performance at the Rolling Stone Rock Room, a live music venue on Holland America's Rotterdam
The Rolling Stone Rock Room on Holland America Line's Rotterdam is part of the ship's music-centric promenade area. (Photo by Ashley Kosciolek/The Points Guy)

On Rotterdam, as with the other ships in Holland America's Pinnacle Class, cruisers will find several music options along a promenade-style space, allowing them to stroll between venues to find a style that suits their mood for the evening.

Among the venues offering performances are Lincoln Center Stage, which plays host to classical tunes; Billboard Onboard, where there are often dueling pianists duking it out on the keys; and the Rolling Stone Rock Room for nightly rock performances.

On this voyage, the dance floor has been packed as late as 1 a.m. -- something that doesn't always happen on even the most young-feeling ships.

The art is eye-catching

A colorful otter sculpture holding a polka-dotted fish stands in an elevator bay on a Holland America cruise ship.
A colorful otter holding a polka-dotted fish stands in an elevator bank on Deck 9 of Holland America Line's Rotterdam cruise ship. (Photo by Ashley Kosciolek/The Points Guy)

With an astounding 2,500 pieces of art on board, there's something to see in just about every one of Rotterdam's stairwells and elevator banks, and much of it is bright, colorful and contemporary.

My favorite work is an adorable and brightly colored statue of an otter holding a polka-dotted fish. The 4-foot-tall piece stands just outside of an elevator bank on Deck 9. Other fun installments include a trio of exotic animal wall art made from found objects, Netherlands skylines made from yarn and a glittering treble clef statue.

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I was disappointed that most of the pieces don't seem to display the artists' names, but apart from that, it's basically an art gallery at sea, and it's anything but stuffy. Unfortunately, the pieces aren't for sale. (Yes, I asked.)

Technology adds to the experience

The cruise director on Rotterdam engages the audience during "Origin Story," a new show on Holland America Line ships (Photo by Ashley Kosciolek/The Points Guy)

While some cruise lines have embraced technology to a degree that alienates older passengers who aren't as cell phone savvy, Holland America has managed to do it in a way that enhances the overall experience. It's advanced enough to capture the interest of younger adults and teens but elegant enough not to feel too cumbersome for boomers and above.

With a simple cell phone app, cruisers of all ages can now check in, view the daily schedule, check their onboard accounts, access bar and restaurant menus, make dining and shore excursion reservations and more.

Technology shows itself in more subtle ways, too, such as touchscreens near the shore excursions desk where passengers can learn about the ship's position and the places they'll visit. LED screens also wrap around most of the theater, where a new show ("Origin Story") takes cruisers through HAL's history in a riveting way that will make you wish you had brought tissues.

The drinks are pure alchemy

The Half Moon Bar on Holland America Line's Rotterdam features a menu of cocktails with historical significance. (Photo by Ashley Kosciolek/The Points Guy)

There's nothing millennials love more than "handcrafted" cocktails from "bespoke" menus, and Rotterdam has all of that at its new Half Moon Bar, named after the Dutch ship -- De Halve Maen -- that carried Henry Hudson as he charted what is now the Hudson River in New York. (It also shares the name with the line's private island, Half Moon Cay.)

The watering hole is tucked away in a corner of Deck 2, and its menu looks like something out of an 1800s science diagram. It boasts cocktails like the Nieuw Amsterdam (a variation of a classic Manhattan, an homage to Amsterdam's sister city of New York) and the Three Mile Run (lemon, honey and a choice of liquor that honors Prohibition rum runners and celebrates life at sea), all of which have some sort of history.

We highly recommend the Rotterdam VII, named for the ship and made with smoked gin and maraschino. Even if you aren't a fan of smokey drinks, the presentation alone is worth placing an order. (Trust me: Have your phone or camera ready.)

The library is more like a bookstore

The library on Holland America Line's Rotterdam offers an impressive selection of books for passengers to borrow. (Photo by Ashley Kosciolek/The Points Guy)

The thing about ship libraries is that they're usually an afterthought. They either don't exist at all, or they're so poorly stocked that you're never sure what you'll find if you visit. Not so on Rotterdam.

Bibliophiles will rejoice in the onboard library's large selection, divided into sections that include mystery, poetry, fiction, sci-fi, fantasy and even young adult -- a testament to HAL's impressive efforts to increase its appeal among the younger set. As one fellow traveler put it, it feels a bit like a Barnes & Noble.

Books are loaned on the honor system, meaning that cruisers are requested to return any titles they borrow prior to disembarking so that future passengers can enjoy them.

Bottom line

Holland America's newest ship offers a lot that will appeal to younger generations while simultaneously retaining its draw for older cruisers who remember the line's grand history.

The latter can be seen in everything from art that honors past vessels to furniture that evokes the "modern" cruising of the 1960s, 70s and 80s, as well as the line's new "Origin Story" show. Although HAL still welcomes its most longstanding and loyal cruisers with open arms, it has made space for new generations of ship-loving vacationers.

Featured image by ASHLEY KOSCIOLEK/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.